From the author:
Procrastination agent with addictive potential
eMails cause the most frequent interruptions of modern life. Where is the time to work? And the addictive potential is obviously high: on airfields, it is regularly observed that travelers search hectically for their smartphones immediately after landing in order to check their eMails.
Meanwhile, that has eMailAccount developed into a massive stress factor. In addition to the burden of spam, virus or phishing eMails, the number of "normal" e-mails eMails are a danger mails keeps on rising.
eMails make you sick
We receive tons of info garbage, unnecessary CC copies, general broadcasts, superfluous answers, network alerts or supposedly funny attachments from friends. The mail flood has risen so much that it not only costs time, but also causes stress and disease.
More and more people are suffering from the growing burden of too many eMails and the pressure to respond quickly. Because the expectations in terms of reaction time are growing: while it was acceptable some time ago, when a Company responded to a request within 24 hours, the customer now usually requires an answer within eight hours.
Procrastination Agent No. 1
Nevertheless, no mail needs to be answered within a matter of seconds. Our brain is made for bigger things. Who wants to do nothing, writes at least eMails. And who wants to do something, must instead eMails answer.
These developments cause high costs in companies and therefore also affect the balance sheets. For example, there are figures from Switzerland that state that the productivity of a company drops by up to 40 percent when employees try to complete the mail correspondence in parallel with their actual work.
eMails - the end of concentration?
eMails can cause a veritable craze for information. According to scientific studies, each robs eMail First, concentrate for at least 15 minutes. According to American psychologist Edward Hallowell, people who constantly read and answer new mails lose the ability to work on projects on a permanent basis.
A study by the University of London from the year 2005 found that our intelligence quotient decreases on average by ten points, if we call through a ringing phone or incoming eMails are distracted (this is more than twice as much as the reduction by four points, which causes the smoking of a joint).
Focus more than 30 seconds?
Niall Fergusson, economist at Harvard University, explained after a speech by former Google CEO Eric Schmidt in Berlin in the year 2011 that he now almost obsessively answers about 200 Mails a day, his younger son not from the Playstation to solve , the daughter was Facebook-dependent and the older son of his girlfriend sent SMS in two minutes.
He wonders if we'll still be able to concentrate on one thing longer than 30 seconds in the future.
3 extreme cases of eMail-Stress
I have particularly remembered three extreme cases that I encountered in the course of my work:
- A manager told me once that he must press 200 times the day on the send and receive button of his mail program, in order to see if there is something new.
- One of my premium clients learned after a workshop in a confidential conversation from a senior employee that in their inbox more than 1.500 were mails, with their answer they were in arrears. Scary.
- The participant of an in-house seminar already told me 2005 that he deliberately produces a crash every six months due to the accumulated, unprocessed mails, in order to call the system administrator and the eMailClient. Sounds pretty desperate. Do you know what your company looks like?
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