"Five years ago I would not have believed that"
When Claudia Anderle left 2009 Australia, she initially decided to travel again for six months through Southeast Asia. "Perhaps the last time I've had a chance in my life," she said. However, I did not plan on being General Manager today, on the contrary: "If I had been told that five years ago, I would not have believed that."
Still on the way she contacted the Adina chain in Germany: "I had at the Company worked successfully in Australia for half a year - maybe there was a job for me in Germany as well? "
In the right place at the right time
And Anderle, as so often, was fortunate enough to be in the right place at the right time: "The Adina Hotel in Frankfurt was just three months new on the market. And I was hired as a duty manager. First only for three months - I did not want to commit myself any longer. "
Then came the chance to start at the newly opened Adina Hotel in Hamburg as Assistant Manager. "Leading the opening team was a great new challenge. But again I just wanted to commit myself for three months. "
"In many things you can reinfuchsen"
When the Adina Hotel in Frankfurt did not have a general manager for a while, Anderle was asked if they wanted to bridge this vacancy as relief managers. For Anderle this offered the opportunity to sniff into the unfamiliar responsibility on a temporary basis:
"It was not always rosy, but you can fool into many tasks. And I had a lot of support from the corporate headquarters, "says Anderle. When she was finally offered the position of General Manager at the Adina Hotel at Checkpoint Charlie in Berlin, Anderle was no longer afraid of responsibility - and says "Yes" without hesitation:
"I knew what to expect!"
"As a Relief Manager, I was able to gauge what to expect." Today she finds it a great pleasure to see things grow: "It's great when you make changes and see what comes out of it. In my previous positions, I had no long-term success review, "she says.
It usually works Mondays to Fridays, averaging 10 hours a day, depending on the season. On weekends, she often performs administrative tasks: "Here I am in jeans," she says. In addition, she is available for her employees around the clock: "But it happens at most once a month that I rausgeklingelt," says Anderle.
No 9to5 job
Your job is just not a regulated 9to5 job. "However, I can not demand overtime from my employees if I am not prepared to do it myself," says the perfectionist who herself always gives 150 percent.
Leading by Exampel calls her this management method - showing off what she expects of herself: "It is important to me that there is a positive team feeling and that everyone enjoys working together to meet requirements."
Leading by Example
Anderle also has to admit his own weaknesses to the Leading by Exampel: "It is fatal if you pretend that you already know everything. If necessary, I can also ask for help. "Anderle wants to convince through her work:
"Envy - there you have to stand over it, act to the best of my knowledge and belief and offer no attack surface," she says. And of course one should also treat his employees well to the smallest trainee. "In this way, despite the more informal approach I also gain respect as a young manager", Anderle is convinced.
As with many hotels, it is no longer easy for Adina to find suitable, well-trained professionals - even in Berlin. Especially in the service or in the kitchen it is sometimes difficult, Anderle states. Here, good career opportunities within the company, as the manager knows from her own experience.
She also helped her to solve this problem: Straight for the service she is currently looking for work and travel employees who stop off in Berlin. "This is a win-win situation for both sides," says Anderle. And who knows, this may result in one or the other undreamt-of career opportunities as with the hotel manager herself.
Dear Australia or Germany?
Speaking of manners - would she rather have stayed in Australia? "Yes, yes. But I always tell myself that when a door is opened somewhere, a new one opens up. And I probably would have made a career in Australia as well. "Would not that have been a little different? "Clearly, Australia's management relations are looser, just because of the, you '. In Germany, I had to get used to structures and etiquette again. "
What she does not want to miss is her job at Adina, which is also an Australian company: "I have always been fortunate enough to have good employers, but my heart is attached to this house. In Australia I loved when 10 nations sat around a table, which opens one up for cultural differences. Such a hotel is cultural diversity at the micro level. "
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