Team spirit and culture of debate: 5 tips against conflicts, mobbing and manipulation


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How important the issue of conflicts in the workplace is for our readers is the great response of our readers to our readers Dispute-am-seat post last week noticed. Especially difficult are smoldering conflicts, which are hidden, up to manipulation and Bullying: 5 Tips on what to do about it. Best of HR – Berufebilder.de®

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Simone Janson Simone JansonSimone Janson is publisherConsultant and head of the Institute's job pictures Yourweb.

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The ability to work as a team is a healthy battlefield

Teamwork is so easy - team spirit also includes a healthy culture of debate. Because only then can one Team, which consists of different individuals with different interests, working together efficiently.

And there is more than enough reason to be annoyed in everyday working life - to name but a few examples:

  • Unreliability among colleagues,
  • a stubborn boss,
  • inefficient meetings,
  • canceled appointments
  • and much more.

How to deal with conflicts

And quickly the familiar team is out of the ordinary. However, it is difficult to deal with such conflicts: Instead of venting his anger, most would rather shut up. In fact, in German offices, there is simply too little talk about such criticizable behavior - and thus the teamwork

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On the contrary, many colleagues are downright tame and have pacted in an unspoken standstill agreement: “As long as you don't pee on my leg, I won't do that either” - and everyone is satisfied. Seemingly.

The pitcher goes to the fountain for so long ...

Because this behavior creates two problems: Firstly, the motivation and thus the performance decrease because many keep swallowing their anger. And even the colleague who was annoyed about it doesn't get a chance to improve the situation. In the end, the beautiful saying applies: “The jug goes to the well until it breaks.”

Eventually, even the most patient annoyance eater bursts. I experience that again and again - and the sudden outbursts that such people then have are totally surprising and for everyone involved anything but pleasant. In many cases, it would have been better to point out his anger in the same way as to get really nasty afterwards. Because: Anger cleanses the air - but when you become too rude in your anger, you break more than it helps.

5 Tips against conflicts in the team

Subversive conflicts usually arise when one party or several can not make a clear statement or push around it. The reasons for this are manifold: We call 5 the most important and appropriate countermeasures.

  1. Uncertainty: One reason is probably uncertainty. Someone is afraid to say his opinion explicitly for fear of unpleasant consequences. Instead, they are only implicitly hoped, and the other will somehow understand what they mean. This creates misunderstandings. What helps: to make the misunderstandings clear.
  2. Calculation: Another reason is calculation: Someone wants to achieve something specific and thinks that others will, if one is too direct, say no. So you try it with manipulation. Not a nice move. Tell your colleague clearly that you have seen through his manipulation.
  3. See through manipulation: Most manipulation attempts are so clumsy that you can see through them quickly. Example: Colleague X tries to make colleagues Y indirectly responsible for an error. He counters with just such reproach - and he is not only there in the bad, defensive position, but has also outed as a bad manipulator.
  4. To combat bullying: Targeted bullying is even harder. Because anyone who bullies others wants to increase their reputation by making others smaller. If the attacked person reacts insecurely or speechless, the attacker receives exactly the desired reaction. If you are the target of bullying attacks, you should not wait and take action as soon as possible. Re-actions are useful for almost all types of verbal attacks. However, the repartee techniques require some practice. Further Anti-bullying tips are here!
  5. Avoid long-term consequences: But really annoying are the long-term conflicts and bullying attacks. Consequences: Because in the worst case can develop from such constellations a real, ongoing exchange of blows with major and minor nastiness, which only prevents their own productive work. Avoidable by changing an open word.

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German edition: ISBN 9783965961753

7,47  Buy directly

English version: ISBN 9783965961937 (Translation notice)

7,47  Buy directly


Read customer feedback and buy a book on this topic at a discount: Do you like this text and want to read more information about it? Buy the right book including this text, buy it here in two languages, as a member even with a 20 percent discount. Would you like to take a look at the book first? You can do this by previewing the book look at and then purchase on the book page.

German edition: ISBN 9783965961753

7,47  Buy directly

English version: ISBN 9783965961937 (Translation notice)

7,47  Buy directly


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