Become sovereign thanks to manners: 14 rules for business travel


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Especially on business trips, when talking to customers, it is important to respect the manners of each country and sovereign to act.

Become sovereign thanks to manners: 14 rules for business travel


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Maria Theresa Radinger Maria Theresia RadingerMaria Theresia Radinger is a corporate consultant and behavior expert with her own TV show.

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The appropriate wardrobe

When choosing the right wardrobe, not only the climate plays a role. The expectations of the hosts and the planned event program must also be considered. You should inquire in advance what is planned.

Correct behavior on the train

When you enter or leave the train compartment, greet the people present.

If you need to talk on the phone, you should do this in the corridor so as not to disturb your fellow travelers. The ringtone should be silenced. It is still up to date to help (elderly) persons and women with heavy luggage.

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Proper behavior in the airplane

Even in the plane we greet the people who sit with us in a row. The backrest is adjusted slowly and carefully. When getting up, do not pull on the front seatback to avoid disturbing the seated passenger.

Passengers with a window or aisle should leave the right or left armrest to the person who needs to take the middle seat so that both armrests are available. The clapping on landing is not common, but does not bother the flight crew. After the landing, say goodbye to the neighbors and the departure of the flight attendants.

Tipping on trips

The amount of the tip varies from country to country, even the way you give it. If you have pocket change, there is always a possibility to reward a pleasant service.

At the hotel you either tip directly to the staff or they leave it at the front desk. Tipping shows the employee that the guest appreciates the service.

Dealing with fat

Sometimes it can not be avoided to get into an embarrassing situation. One did not know something, did wrong or misunderstood. It's not about denying that something is embarrassing. It is about mastering the situation as confidently as possible.

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A tactful person prepares well, thinks and is mindful, yet his careful behavior will not save him from mistakes. But are not it just the mistakes that sometimes make a person sympathetic? Make as few mistakes as possible about mistakes and blunders. Most of the time your environment does not notice the embarrassing mishap.

3 important properties when traveling

The important thing is that you have three properties in such situations:

  1. Mut: if an explanation or apology is appropriate.
  2. Humor: Laugh! - Anyone who can laugh at himself, demonstrates strength and self-confidence and has sympathy on his side.
  3. Personality: Make a mistake openly and take responsibility for the consequences. If you have caused damage, then offer compensation.

6 Tips for Favors & Flowers on Business Travel

Gifts say a lot about the giver and his appreciation for other people. There are numerous opportunities to delight or surprise the hosts with a gift.

  1. For private food invitations, the bouquet for the hostess and / or bottle of wine is still appropriate for the host, as long as you know that alcohol is not a taboo subject.
  2. For business partners you should be reserved with generous gifts, as it is in some Company is not allowed to accept personal gifts. Just bring a little attention. In the case of small and medium-sized enterprises, for example, you can bring a bouquet of flowers or a potted plant for the opening of the company or for the company's anniversary. Large corporations require other party favors.
  3. Gifts are usually unpacked on receipt and in the presence of the donor. However, at a larger party, it's best to place your gifts on a gift table so you can unpack your presents later. That's why it's important that every gift is accompanied by a card, so that the recipient can thank the right people afterwards.
  4. Gifts and flowers are presented with the left hand. The right remains free to greet, congratulate and thank.
  5. For a bunch of flowers, the paper is removed before handing over, unless it is a transparent film.
  6. If you do not choose a mixed bunch of flowers, but decide on a flower variety, you should familiarize yourself with the "flower language" in advance. Many flowers are assigned a special meaning. Think better in advance what you want to express with the flowers. In the flower shop you can advise you.

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English version: ISBN 9783965961319 (Translation notice)

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