Why Social Media Managers are not PR People: Plea for the digital expert


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The discussion about the state of social media - a discussion between the arrival and the new start - is testimony to a circumstance. Sometimes you wonder if an online journalist or PR consultant does not want to be a social media manager. Why social media managers are not PR people: plea for the digital expert social media manager

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Here writes for you: Katharina Heder is Digital Media Manager and Consultant. Profile

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Expectations of the profession

Overview

In fact, the use of social media is now expected in many professions dealing with communication. However, it can not be confused for a long time that the social media manager has completely different tasks.

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If the journalist is concerned about providing up-to-date information on his subject area, the PR consultant places his content optimally for the customer as part of a communication strategy, the social media manager is the even more.

The role and role of the social media manager

Overview

In addition to the positioning and creation of content, which could perhaps be best described with the concept of the editorial, the social media manager is concerned with analyzing the content for the interest of the auditorium. Even this could be subsumed under editorial.

In fact, community management - in contrast to the placement of content - means more: social media managers are responsible for the content, the community in the sense of activity and exchange as well as for the evaluation of the placed content.

The first contact for digital affairs

Overview

They are an interface between community, PR and marketing. The social media manager is no longer - but not less - the first point of contact for the company in digital matters. As such, this profession must finally be understood.

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Many Company still do not understand the concrete use of new technologies - and that goes beyond Facebook, Twitter and Co. - understood. This requires experts who can only come from social media management.

Differentiation of the subject areas necessary

Overview

A PR consultant will be able to create content for the field of Social Collaboration, but it is not his job to ensure the activation of the users by using sophisticated methods.

At the same time, however, this also means a differentiation of the specialist area of ​​social media managers: If qualifications and further training are almost exclusively based on Facebook and Co, the needs of the coming 2 years will be much more in the area of ​​social collaboration against the background of user activation and change management processes ,

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  1. Alfred Fuhr

    That's how it is. PR managers run out of their silo and as a worm process the GF has the good old secret management so that the company and the old can work in peace while Social (!) Media managers have to be complexity jugglers and insecurity. Since the journalistic writing alone is not enough.

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  4. Katharina Daniels

    RT @HeerTeSS: Why Social Media Managers are not PR-People: Plea for the digital expert

  5. Marina Kubitza

    Why #SocialMedia Manager are not PR people:

  6. Marina Kubitza

    RT @HeerTeSS: Why Social Media Managers are not PR-People: Plea for the digital expert

  7. Guenter Andersson

    RT @HeerTeSS: Why Social Media Managers are not PR-People: Plea for the digital expert

  8. Heiner Tenz

    Why Social Media Managers are not PR People: Plea for the digital expert

  9. Molchester Ltd SEO

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  10. Peter

    In principle, I agree with you, but here we are at the level of definition questions;
    Neither most PR people have different job descriptions, nor do they have the Social Media Manager. Community management must be able to do this, depending on the size of the team but it is not at all his job. The role of the digital consultant in the sense of the coach, the expert and the IT interface is at least as important. As a former PR editor and communications manager, today I can solve many SoMe management tasks better than if I had done one of these new Turbo trainings with certificate. If there are still requirements in internal communication, such as Social Intranet or even Enterprise 2.0, most SoMe managers are hopelessly overwhelmed.
    What it takes is a common understanding of marketers, PR people, and SoMe makers for goals and KPIs. Then also the roles become clear.

    • Katharina Heder

      Hello Peter,

      In principle, you are talking about something that resonates subliminally in the article: Social media managers have a complex standing. They are an interface and therefore it is not uncommon to have an egg-laying woolen milkau, in order not to go down.

      My point in this post is more the one: There are PR consultants who also do social media management, and there are social media managers who also do PR work. In fact, however, it is always an on top - and with confidence: no PR consultant will be able to master the complex relationships that you describe in the last part without appropriate SoMe training.

      I even venture the thesis that the new SoMeMa must take appropriate courses in order to master the complexity. For who is trying to convert a company 1.0 into an 2.0 or even (soon) 3.0, must understand fundamentally on which diffuse enterprise levels which interfaces as co-operate, in order to be able to make a deconstruction in the commercial sense.

      At the same time, I support your criticism of the turbo trainings: After my education, I was able to social media, but only through the study I am able to play the complexity really on all scales and accordingly synonymous the concept of digital change with content.

      Social Media 2011 was the management of a fanpage at Facebook, so today it has changed in such a way, that one has to differentiate between the areas of content and administration, in order to be able to do the thing halfway.

      In short: Thank you for your contribution, which I found as a supplement.

  11. Claudia Mayu Gerken

    RT for the differentiation of job profiles in the digital communications world

  12. Göran Nitsche

    RT @socialmediaDACH: Why Social Media Managers are not PR People by @simonejanson #socialmedia #pr #marketing # co ...

  13. Tina Gallinaro

    RT @socialmediaDACH: Why Social Media Managers are not PR People by @simonejanson #socialmedia #pr #marketing # co ...

  14. Claire Oberwinter

    RT @socialmediaDACH: Why Social Media Managers are not PR People by @simonejanson #socialmedia #pr #marketing # co ...

  15. Alfred Fuhr

    RT @socialmediaDACH: Why Social Media Managers are not PR People by @simonejanson #socialmedia #pr #marketing # co ...

  16. social media roof

    Why Social Media Managers are not PR people by @simonejanson #socialmedia #pr #marketing #community

  17. Katharina Daniels

    RT @SimoneJanson: Why Social Media Managers Are Not PR People: Plea for the Digital Expert -

  18. Competencepartner

    Why Social Media Managers Are Not PR People: Plea for the Digital Expert: The Discu ... # Profession #Education

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