Service is service ...
It's normal too. After all, these people go to work - and work is stop - work. After all, we learned from childhood: “Service is service and schnapps is schnapps”. This old wisdom says that you have to clearly separate the two sides - work and leisure.
This may have been possible earlier, but today it is a utopia for most people. You are often reachable in the evening until you fall asleep and in the morning the first glance is not the smart person on the other bedside, but the smart phone on the night table. In addition, we all have only one brain and take it home from work - and thus also the worries and tendencies of the work.
Finally do something “meaningful”
In my role as a coach, I meet a lot of people around 40 who come to me and say that they have actually achieved a lot in their job - but now want to do something “meaningful”. I often ask why you work. Most answer indignantly or unsettled, because after all you have to make money ... Sure. We all have to.
But the money is actually only the result of it. Why don't we learn anywhere that what you do for eight to twelve hours a day could also be fun? Yes I know. This statement is “dangerous” because now many would immediately say that it is not so easy and that life is not a pony farm - but rather a labor-intensive pig farm.
Resigned for a long time
And yet I ask you: If you could choose completely freely: What would you like to work every day? Many, many people have no answer. But not because the question is impossible to answer, but rather because you have never thought very long about this important question (probably one of the most important questions at all).
We never took any time for it. Have resigned to us with the condition as it is. We usually do not force us to do this work every day, and we'll probably be able to defend ourselves.
Why are you working?
What it takes to discover this important secret? Time, a block of paper, a pen and a tea (wine goes as well). Further questions for this session would be:
- Why are you working?
- What is the Sense behind your work?
- What is the meaning behind your service or product?
I know this sounds very mundane. And perhaps because it sounds so banal, few people take time for it ...
Call of duty
We learn in our education that we have to do something to get something. Money, fame, recognition. That's not bad - because those are all nice things. But we rarely question why we do what we do. And that is exactly what affects you over the years.
We are less and less fond of working, we are less and less resigned and end up at the DNV (service according to regulation). Many of them stay here - but more and more people are looking for the meaning - and define their career completely new. With new priorities. Based sense.
Popular guiding principles
Let's go back to the company. There are often beautifully framed models in the hallways - especially in the entrance area, since most customers really notice it there. And often, very often, you can read absolutely interchangeable sentences such as: "The focus is on our employees", "We are customer-oriented" or "We are innovative and traditional and stand for quality". Nice.
If I ask 10 employees in each case which values are in “their” mission statement, you can unfortunately very often recognize that they are rather images of sorry - because the employees have no idea what is written on this framed glossy paper. Few mission statements state what the purpose of the company is. Again, I don't mean to make money - as I said, that's just the result of it. If you can communicate the meaning - to employees and customers, that's the ideal case. An “ideal case” that must become a “normal case” in the near future.
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German edition: ISBN 9783965962002
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