Sales leads: 6 tips for perfect completion


Work well, plant 500 trees! We make the Working World more Human and Ecological, so we donate Revenue for Certified Afforestation. As Publisher Best of HR - Berufebilder .de® with an unique Book Concept, on Demand eCourses and News Service we share 15 years of Experience with our Customers (Samsung, Otto, State Institutions). By the Top 20-Blogger Simone Janson, referenced in ARD, ZEIT, WELT, Wikipedia .
Copyright: Artwork created as part of a free collaboration with Shutterstock. ,

When talking to a sales or customer, one thing that matters most is the conclusion. In the double meaning of the word, the decisive factor for the customer journey is how they end the call.

Sales Talks Lead: 6 Tips for Perfect Conclusion Sales leads: 6 tips for perfect graduation


Text as PDF, book or eCourse on the topic or personal advice

Here writes for you:

Lars Schäfer 51Lars Schäfer is a speaker, trainer and is considered a leading expert on “emotional selling”.

Profile

From the author:

Best of HR Berufebilder

Read


Get a perfect finish

Whatever comes to your conclusion: Please make sure that there is a qualification at all. Summarize what has been said, what has been agreed, and what is still to be done: This creates binding and secure for the customer.

It doesn't matter how your customer felt when he entered your shop or when you saw him in his office for the first time: after the conversation, he should be in a good mood! Like the speech, the first words, the last words are remembered.

6 tips for perfect completion

That's why I'll give you 6 tips here for the perfect call to a meeting - including wording for a conversation end, with which your customer is really satisfied.

Tip: Text as PDF (please read the instructions!) Download or for a little more Book on the topic with discount or eCourse book. Actions or news via Newsletter!

1. The recommendation strategy

At the end of a customer meeting, you can ask factual or personal questions, be creative and original. There are, however, a few other strategies that are promising and trigger positive emotions for the customer:

If you decide to do this, please make sure that your customer is really someone who needs references. There are a lot of people who are extremely individualistic, to whom you don't sell anything that “everyone else has”.

2. give safety

On the other hand, there is security for other customers if they know that they are Article has been sold millions of times and if the market leader also uses it. Such references are extremely important, especially in the service sector, more precisely in sectors in which you cannot show a finished product.

That is where your trust builds up, so please pay attention to clear and unambiguous phrases.

3. The appeal strategy

If you notice that the atmosphere of the conversation is relaxed and confidential, that is, the customer has gained trust in you, feel free to "mentally nudge" him briefly. You appeal to the needs that your customer has: for example, pride, the urge for freedom or his individuality.

Tip: Text as PDF (please read the instructions!) Download or for a little more Book on the topic with discount or eCourse book. Actions or news via Newsletter!

  • “You are known in the industry for innovations…”
  • "If you don't like this suit, who will?"
  • “If YOU can't afford this dream car, who can?
  • "Your company is made for such an efficient production line."

Of course, the customer should feel flattered, so you really only say such things, if you mean so.

4. The humor strategy

What's stopping you from being humorous at the end? If you had an open conversation with your customer, if you have laughed every now and then, then you can also complete sales with a sense of humor.

An ironic “Come, buy now, otherwise the night watchman will include us right away” or a self-ironic “Order quickly, otherwise my employer will bring a new model to the market” will bring you one step closer to your overriding goal: a customer to win who trusts you and will be happy to come back.

5. After the interview, the customer should be in a good mood

If you are really struggling and the customer is not allowed to buy, then the following sentence helps you: You do not get every customer. But you should at least try. The last sentences are decisive!

Here you have a great opportunity to strengthen your impression of your personality so far. Whether we call it professional farewell or emotional conclusion: the decisive factor is what the customer still connects with you a day later.

Tip: Text as PDF (please read the instructions!) Download or for a little more Book on the topic with discount or eCourse book. Actions or news via Newsletter!

6. Here are 5 formulation aids and examples of successful final sentences

  1. The most important tip first: thank you for the order. Not this automatic thank you, but the thank you, which comes from the heart. It is by no means a weakness, if one admits that one is pleased, and then expresses. On the contrary, it demonstrates strength and sovereignty and makes you personable.
  2. Point the customer out or shortly before going out for news: "The next time I visit, I'll bring you xxx." This creates curiosity and you have a hanger for the next conversation.
  3. If you work in the retail trade and are not on site at the same time every day: Let your customer know when they will find them - if they still want something: “If you have any questions: I am always from Tuesday to Thursday from 14 : 00 a.m. in the shop, on Fridays from 12:00 p.m. Please feel free to contact me again. ” This shows him that you are genuinely caring.
  4. Even if it is time and time again to the Floskel, it is perfectly in order, the customer still good shops or even many nice customers to wish. As long as it is serious and authentic, he will be happy about it.
  5. Send your customers home with positive words and give them a serious feeling to be there for the purchase. Create commitment, because that also creates trust.


Text as PDF, book or eCourse on the topic or personal advice


Offline download: Download this text as PDF - Read usage rights, Because we do not automatically submit the title of this text for privacy reasons: When buying in "interests" the title register if support is needed. After buying text exclusively Download at this URL (please save). Or for a little more directly an entire book or eCourse with this text buy, read on.

3,99 Book now



Your eCourse on Demand: Choose your personal eCourse on this or another desired topic, As a PDF download. Up to 30 lessons with each 4 learning task + final lesson. Please enter the title under "interests". Alternatively, we are happy to put together your course for you or offer you a personal regular eMailCourse including supervision and certificate - all further information!

19,99 Book now


Consultant packages: You want to increase your reach or address applicants as an employer? For these and other topics we offer special Consultant packages (overview) - For example, a personal phone call (price is per hour).

179,99 Book now


occupations pictures

You want to comment here? Please the Debate Rules comply, contributions must be unlocked. Your eMailAddress remains secret. More information on the use of your data and how you can counter this can be found in our Privacy Policy.

  1. To follow debate on this post
  2. All debates follow
  1. Ursula Rosengart

    RT @jobcollege: Conduct Sales Talks - 2 / 2: 6 tips for the perfect graduation of Lars Schäfer - Highly recommended wQ8oAyScDv - Highly recommended D ...

  2. RehbachPersonal

    RT @ BEGIS_GmbH: Conducting Sales Talks - 2 / 2: 6 tips for the perfect completion of
    Lars Schäfer

    via @ berufebilder - Highly recommended Ee ...

  3. REGIS GMBH

    Sales leads - 2 / 2: 6 tips for the perfect conclusion of
    Lars Schäfer

    via @ berufebilder - Highly recommended Eel4VFyLbn

  4. Thomas Eggert

    Sales leads - 2 / 2: 6 tips for the perfect conclusion of
    Lars Schäfer

    via @ berufebilder - Highly recommended fzMGnAKUzI

  5. Job college

    Sales leads - 2 / 2: 6 tips for the perfect conclusion of Lars Schäfer - Highly recommended wQ8oAyScDv - Highly recommended DdFvxI2lGR

  6. Holger Froese

    Make a positive impression on the customer - Part 3: success strategies for the right conclusion #Business

  7. Liane Wolffgang

    Making a positive impression on the customer - Part 3: Success strategies for the right degree: You ...

  8. Lars Schäfer

    Success strategies for the right degree. - Emotional selling. from @LarsSchaefer via @SimoneJanson

  9. Uwe Lang

    Success strategies for the right degree. - Emotional selling. from @LarsSchaefer via @SimoneJanson

  10. Karin Berner

    The right conclusion with the customer: valuable tips! RT @SimoneJanson: Success strategies for the right degree

  11. Monika Paitl

    Success strategies for the right degree. - Emotional selling. from @LarsSchaefer via @SimoneJanson

  12. Simone Janson

    #Blogpost Making a positive impression on the customer - Part 3: Success strategies for the right degree

Post a Comment

Your eMail address will not be published. Required fields are marked with * .

JaI would like to be regularly informed about the latest promotions & offers Newsletter be informed.

I hereby accept the Debate Rules and the Privacy policy with the possibility to contradict the use of my data at any time.