The right salutation decides on competence and respect: you or you in the job?


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In German you can address your fellow human beings with you or you. This leads to misunderstandings, because in day-to-day working life, you are often also able to do so. How do you do it best? And who decides that? The right salutation decides on competence and respect: you or you in the job? you-kneel

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Here writes for you: Susanne Beckmann is a trained trainer for style and etiquette. Profile

A question of corporate culture

Overview

The salutation with you and you is an expression of a relationship definition. It means more distance and you are closer to the person. Today it is no longer easy to define when to use a you and a you. There are Company in which it belongs to the corporate culture to duzen. There is no distinction made in the salutation between the hierarchy levels. Such companies often include new-economy companies as well as young companies.

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Basically, in Germany young people from 18 years have the right to be addressed with you. Some, however, feel uncomfortable being whistled at this age. Here is an elegant solution: By naming the first name and the salutation you (= hamburger you) is a good middle ground. "Jan, please give me the customer list." It is not stylish to call the surname and to address the person with you. "Mrs. Müller, please give me the folder?"

Who offers whom in the professional environment?

Overview

Since in business life the offer of the Du is always according to hierarchy - regardless of age and gender - is done, so the Du offer is always from the Rangherheren. Within your hierarchy, you may agree with your trainee colleagues on one or not.

As a man you can offer a woman that you offer, if you are not higher. If you have the same rank and are about the same age, it does not matter who you offer. If the one is significantly older or longer in the company, the offer is reserved to him.

The hierarchy decides

Overview

The most important rule in the job is: The rank higher, regardless of age and gender, is what you. This can mean that a boss is offering to a younger department manager. However, this is not reversed. Likewise, there may be the situation that a younger company manager of an older employee offers you. Again, the offer does not work the other way.

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One can only be taken back very badly - even if you have overtaken the colleagues on the career ladder. That would be a very bizarre thing. Therefore always consider exactly who you are offering.

You refuse

Overview

One you may be rejected. But do it in a friendly way and be aware that this offer is unlikely to be made a second time. For example, you could say, "Thank you for your kind offer. I'm still young and new to the company, so it's annoying to me to chill older colleagues. "So you keep at least one option open later and do not reject the offer rigorously.

If the boss wants to duel you as a woman against your will, pull yourself out of the situation: "Thank you very much for your offer. But I want to separate company from private and therefore disregard it. "Or:" It could lead to misunderstandings here in the company. "A keeps you at a distance and protects against too much familiarity.

The you offer private

Overview

In today's private life, you can offer in one generation, women and men. For women of the same age, it is more stylish when the woman offers you. It is also true that the much older person offers the younger one to you.

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Private rejecting You are more difficult to reject, as it usually fails due to a suitable apology.


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  1. Driland staff

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