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Management & HR 4.0: 10 tools for digital cooperation

Company Like Google, Microsoft or WordPress, they free their employees when and where they work. Offices and fixed working hours are redundant, instead they work together worldwide via digital communication channels. What advantages and disadvantages do digital forms of communication offer? And what do you have to consider?

Lead Digital_11_2015

Tools for digital work

Dr. Anja C. Wagner advises organizations on digital education and modern workflows. Depending on the area of ​​application, different tools and work processes are used, as she explains: “For example, we regularly hold video conferences with Google Hangouts. The participants can log the conversation in an Etherpad document - all together in real time or beyond. "

The advantages for the consultant are obvious: “Everyone sees immediately what the other has contributed. This not only saves time because you don't have to wait for others to edit or you don't know exactly which version of a document is the latest. And: Together you are more creative! "

This also applies to cooperation in closed facebook-Groups, Google+ communities, with Dropbox, Google Drive or the Google Office applications, in which the project participants can edit texts, presentations or Excel sheets together in real time or with a delay. Slack also serves as a eMail-Replacement and with Evernote personal thoughts or notes are digitized and exchanged with each other. “We use Trello as a project management environment for time-sensitive tasks. Here you can dynamically define, comment and work through tasks, deadlines and responsibilities, ”explains Wagner.


Clear rules are necessary

In order for digital collaboration to work smoothly, however, there are clear and common rules objectives necessary: ​​“Great things can arise through digital collaboration - keyword collective intelligence. But you need trust, ”Wagner is convinced.

Many companies are now using the advantages of virtual work environments, for example for meetings, Further Training or even in job interviews. This saves you time and money on expensive trips. According to the Virtual Teams Survey Report by RW3 CultureWizard, in 2012, in 30.000 companies surveyed, 87 percent of management and 50 percent of employees worked partially virtually. Nevertheless, studies such as the Monster Recruiting Trends 2015 show how great the skepticism still is in Germany in particular: 79,8 percent of those surveyed stated that flexible working hours are a challenge for cooperation.

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Reservations among employees and management

The reservations do not come from the management alone, but also from the employees, who are afraid that they have more work to do by their absent colleagues or, conversely, that they are cut off from important information. Technical feasibility is not the problem: as the IRCAD Strasbourg demonstrated, even virtual surgery is not a problem today, let alone digital conferencing.

The RW3 study supports much more that building trust is a common challenge in decentralized teams: 75 percent of the respondents stated that it is difficult to develop trust in virtual teams. 79 percent complained too little time to build relationships and 71 percent too little sympathy. At 33 percent, half of the team members did not live in their own country, so working in different time zones Communication difficult and burdened. 70 percent are bothered by cultural differences in conflict management, especially since 41 percent have never met their virtual colleagues in person.


Legal uncertainties

Legally, too, the topic of virtual work is fraught with imponderables. For example, the Federal Association of Labor Lawyers in Companies recently drew attention to the fact that self-determined working hours contradict the applicable labor law - and called for deregulation. And employees who use their personal devices and tools to manipulate and store business data represent a not insignificant security risk for enterprise data security and IT systems.

The biggest problem, however, is likely to be the measurability of performance, like Executive Coach and management consultant Roswitha A. van der Markt knows from practice: "Managers often ask (me) how they should perceive the performance of their employees if they don't see it?" team members can constantly exchange the status and results of their work, as well as knowledge databases in which knowledge is available to everyone at any time.

Employees must know goals and rules

Employees should know the goals and rules for working with IT and collaboration tools as well as mentors as contact persons: “Everyone needs to know where and how documents and results are stored in knowledge and project databases, what wording and what reaction times in communication , even in the event of a conflict, ”explains van der Markt. And interpersonal matters also count: “Video conferences also convey facial expressions, gestures and the mood. In addition, space should be created for informal communication without a goal just for fun, for example the virtual coffee hour, as a virtual meeting at the coffee bar. And you should meet in person at least once or twice a year, ”says the consultant van der Markt.

Virtual work posed great challenges for companies and employees alike. In order to cope with them, many new workflows and structures have to be created. Only then can this change succeed.

10 Popular Virtual Collaboration Tools

  1. Trello organizes projects and individual tasks not in lists, but in index cards, with which the user can visually interact.
  2. Asana lets Mutzer follow projects and tasks as well as search the entire project history. So you always stay up to date.
  3. Wunderlist now belongs to Microsoft. The app applications are reduced to task management, notes, file attachments and comments and there is a business version.
  4. Slack optimizes communication in workgroups. You can exchange messages, chat and collaborate on documents and integrate other online services.
  5. EtherPad is a web-based editor for collaborative editing of text by multiple people in real time. All changes are immediately visible to all participants.
  6. Evernote allows you to collect, organize, share, and find notes, documents, and photos in a variety of formats.
  7. Dropbox is used for online data storage, but also for the exchange of data between different persons and devices.
  8. Flow allows you to group and tag tasks into lists, have multiple users collaborate on and discuss a task, and share files.
  9. Todoist lets you create and prioritize projects and subprojects as well as hierarchical tasks, attach files, assign appointments or create reports.
  10. Conceptboard offers "online whiteboards" with an infinitely large work surface on which users can place and manage images and documents (PDF, Excel, Word, etc.). Text and audio chats as well as video conferences are possible.

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