The success factors of good bosses: 7 tips for good leadership of employees


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Text comes from: Der Abschied von der Sachlichkeit: Wie Sie mit Emotionen tatsächlich für Bewegung sorgen (2015) of Markus Hornung, published by BusinessVillage Verlag, Reprints by friendly permission of the publisher.
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When executives communicate clearly and comprehensibly, the workload is relieved. It is just as important for that Team, to be able to estimate how the management behaves under certain circumstances.Best of HR – Berufebilder.de®

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Markus Hornung HornungMarkus Hornung is a consultant and speaker on the subject of emotional intelligence.

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This is expected by executives

The behavior of their direct superiors primarily determines whether people can work motivated or would like to quit. This is confirmed by a study by IW Cologne on employee satisfaction. But what qualities make a manager a model boss?

Executives are omnipresent for the employees from their function. They must not only act but give instructions, control, assess and control. Therefore, you are extremely important to your employees. It does not have to be the choleric nightmare in the chair. Even seemingly balanced executives can demotivate their employees.

The challenge is to pay attention to the values ​​of the employees. Chefs who respect them perform better. This succeeds especially with the parent Success Factors Clarity, predictability and recognition. After all, these three key skills can melt all the expectations that employees have on their supervisors.

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Supervisors should be respected and respectful

When employees are asked about what makes them happy in the job, they always give recognition and respect for each other. These wishes are directed primarily to superiors. Recognizing employees is not the same as praising their work.

A simple “well done!” only refers factually to the behavior, while the following sentence has an intense aftermath because it focuses on the emotional impact: "I am really happy about your negotiating skills, which enabled us to win the contract." Those who show their employees genuine emotional appreciation and maintain open, respectful dealings will be rewarded with a satisfied team and better performance.

Good bosses are clear and predictable

A further elementary tool of successful managers is the ability to express themselves unequivocally. No evasive answers, no conjunctive, no vague formulations.

Bosses who say, "I would suggest we might start the project in the fall," leave employees desperate. By contrast, with the statement: “The project starts in September under the condition that…”, clear procedures are connected.

Employees want to know what they are

With a good boss, the employees simply know what they are. If the supervisor reacts three times calmly to the unpunctual appearance of an employee, the entire team is unsettled when he immediately goes to the ceiling the fourth time.

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People draw the feeling of security from the predictability of their counterparts. The same also applies to clarity, recognition and respect for each other. How important these factors are is also felt by managers - at the very latest when thinking about their own boss.

7 tips for good leadership

Here I summarized once again how you manage to be clear, predictable and appreciative:

  1. Look for clear, unambiguous statements in the communication with your team. Avoid verbal evasive maneuvers, phrases, and commons.
  2. Be aware of your own values ​​as a superior! What do you attach special importance to? What is important to you? What do you react to especially emotionally?
  3. Ask your own behavior. By constantly repeating self-reflection, you will learn what values ​​are important to you and can communicate them in a comprehensible manner.
  4. Say "yes" and "no" instead of "maybe", "possibly" or "actually"!
  5. Do not share the inconvenience or expectation of the behavior of your employees in a matter-of-fact, but clearly and emotionally carefully dosed with. Do not wait until your limits are exceeded.
  6. Do not praise your employees from above, but sincerely look forward to their success.
  7. Bring real appreciation and affection to your employees - create positive qualities.

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English version: ISBN 9783965960039 (Translation notice)

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  1. Norman Morgan

    Now the puppy protection is gradually changing and delivering results is becoming increasingly important. However, time pressure, high expectation of his own supervisor and problems in the projects of the employees lead to the fact that he often interferes with the projects with the sentence "Now let me do it, I can see, that is nothing!".

    • Simone Janson

      Hello Mr. Morgan, you are right, a lack of trust on the part of the boss, an obsession with control and the inability to delegate lead to the demotivating result for employees as you described. In the end, this shows the boss's own personal insecurity ...

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