The basic structure of a general certificate also applies to management products, but there are two essential conditions which must be met in order to give an appropriate impression.
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Tanja Merkens is an expert at arbeitszeugnis-bewerte.de
6 Tips for professionals and executives
Anyone wishing to change their employer should have an up-to-date intermediate certificate, or be given a qualified work certificate after leaving the company, which gives an impression of activity, performance and personal behavior to future supervisors.
The work certificate is a central career document. This applies to professionals as well as to executives with disciplinary and / or professional management responsibility. Nevertheless, there are some relevant differences that managers should pay attention to when they receive their testimony and the personnel in the analysis.
1. General requirements for a work certificate
A work certificate must correspond in principle to certain formal and substantive claims.
The problem-free formulation of the content is absolutely essential: Avoiding mistakes in spelling, grammar or punctuation has top priority. Nullities and generalities, the responsible personnel should save themselves in the preparation of the certificate. In exceptional cases, the extent of the work-item can be three DIN A4 pages, but only for a long-term internal career with changing tasks.
The description of the performance and the personal behavior should be completely, but above all, without contradictions readable.
2. The structure
The contents of the work products always follow the same structure. After naming the personal data (name and position), a brief introduction with information on the employee and a description of the company follows. Subsequently, the tasks and activities of the employee are listed. These should be described in a comprehensible and informative manner so that third parties can also follow them directly. The company-internal technical vocabulary should be dispensed with, as it is precisely in the case of corporations that these own language creations are to be applied, which are no longer comprehensible for outsiders.
In the list of tasks, the principle most important first and secondary activity or tasks with little responsibility last.
3. The performance
The following module assesses the performance of the employee. This is done by means of five different criteria: the knowledge and the education (learning pleasure), the work skills (intelligence, analytical reasoning), the willingness to work (motivation) and the work (diligence, independence) Quantity). The section ends with the so-called total satisfaction formula, which is intended to reflect the intersection of individual evaluations. Opposing these individual evaluations, they lose credibility.
In the assessment of personal behavior, the action is critically illuminated against superiors and colleagues. Here, too, special features of the social behavior can be exhibited - for example, when the employee is distinguished by a particularly high level of loyalty to others.
4. Special features in the work certificate of executives
The blocks described above also apply in the form of executive staff, but with some additional information. In particular, tasks with appropriate responsibilities, such as the possession of a procurator or the administrative power of a particular budget, should be listed as relevant activities.
Since managers have a disciplinary and / or professional leadership of employees, the assessment of personnel responsibility should be part of the employment certificate. How many employees does the employee lead (directly / indirectly)? And above all, what is his style of leadership? Is he competent, assertive and communicative? Did he contribute to developing a team spirit? What are his individual attitude towards the Company and personal behavior towards employees? These contents are of high relevance to future companies and can be used as a first comparison to their own working methods and Teamfit.
Furthermore, companies usually measure their executives on the economic consequences of their trade. This means that the tangible benefits of the employee for the company - the achieved (miss) results and results - are assessed and should also be mentioned. These include promotions, increases in sales, restructuring measures, cost savings, team shaping or the fulfillment of targets. Concrete data such as sales growth, market penetration or customer satisfaction are also among the results.
As a rule, the executives concerned have an influence on the work certificate to be completed and proactively contribute to it. In a factual exchange with the personnel or in the preparation of a rough draft, the first testimonial formulations can be knocked down here. It is also advisable to document conversations about agreed targets and to consult them again about composing the work tool. This provides a valid basis for assessment criteria.
5. The grounds for termination
The reason for the withdrawal from the company should also be formulated neutrally and not in a career-impaired way in a manual for executives. On this part, there is increased attention at the reader. The wording "on your own request" is the most common and uncomplicated way to justify a company exit. The expression "leaving the company in mutual agreement" sounds - as well as the rest of the work - well, but it can awaken skepticism in future HR employees.
In particular, the wording "operationally" strongly suggests the presumption of internal conflicts and should be explained in more detail. The negative sound can be relativized by, for example, clarifying that the executive has no direct influence on the success or failure of a company. Only then can the future employer know that the applicant does not bear any complicity in a, for example, imminent insolvency.
6. The end
The key part of the agreement mainly includes the reason why the employee leaves the company. This can be done at your own request, due to the operation or by the expiry of a contract and should be formulated in this way. A neutral presentation of the motivation should be considered. The last part of the testimony closes with delighted future wishes.
The formulation of the work certificate is in principle written in a friendly and positive style. However, this does not mean that no negative aspects are dealt with. Working documents are written in codes which permit conclusions to be drawn on different grades, and this is precisely where the employer is allowed to make a balanced assessment.
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