The ideal boss: communication as the key to success

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These are the many small things that often stand in the way of executives and are therefore ridiculed or not accepted by their employees. Best of HR –®

Here writes for you:


Jürgen W. Goldfoot 75Jürgen W. Goldfuß is a columnist at Handelsblatt, a management consultant and manager for executives.


From the author:



To lead people is to communicate clearly

To lead people to talk to people, to communicate. Now we've all met people who talk a lot, but do not say anything, do not make any statements. However, a manager is expected to convey his message clearly and unequivocally in a few words.

This includes avoiding subjunctive elements such as: "You should ...", "I would like ..." or "Somebody should be here ...". If you would like to find out more about your choice of words, why not let a dictation machine run with you and listen to your own words afterwards? You then determine whether you are phrasing precisely and unambiguously or whether you are rather verbalizing your message.

Everyone has its own role

You are a leader in a role other than the other employees than your colleagues. And in this new role you should divide your salary into three parts. The first part is rewarding your leadership, so make sure that your department reaches predetermined goals in time.

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You can consider the second part of the salary as a fee because you are now playing a, hopefully credible, role on the company's stage. You are now expected to be a motivating role model. You are welcome to book the third part of your salary as "pain and suffering", because in your position between yours Manager and your employees will occasionally have situations in which you are stuck between the fronts. The third part, however, should at most be in the low single-digit percentage range.

Believe the role playing

On the subject of Gage and a role play another note. How do you recognize a good actor? The fact that you do not realize that he plays a role, but that you think he is the person whose role he embodies. That means he looks authentic. Therefore, only very good actors can play any role credibly. Believably, that's the keyword. You may have experienced executives who are noted that they do not feel comfortable in their role.

They are more pity than respect. And anyone who does not feel comfortable in his or her role will quickly fall out of the role and everyone will notice that it is a mistake. It is not for nothing that someone is growing into a role. The faster and the better the change of roles, the higher your chances of a new engagement - perhaps even on a different stage.

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