12 rules for bosses and employees: the matter of trust



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Reprint: This text is from the book "Erfolg hat, wer Regeln bricht: Wie Leidenschaft zu Spitzenleistung führt. Ein Ausnahmeunternehmer packt aus (2014)" by Mike Fischer, published at Linde Verlag, and was left to us for reprint.
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Respect is an important, much-cited topic, but just as important is trust. Both go hand in hand. And that also means that you know how to handle irritations. 12 Rules for Bosses and Employees: Trust the Confidence

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3. Do not mess with me in the presence of others if it can be avoided

Overview

Irritations should be addressed immediately. However, if you always address everything the same, then there is another problem immediately:

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It may be that you run like a wood chopper through the forest and for the trees do not see the forest, in this case: that there are employees. Although it is important to address issues:

Address problems in private

Overview

Instead, say: "Come on, let's just go around the corner and talk about it." This is difficult, especially in the catering industry, but enormously important.

There is also a lack of public response from colleagues to employees in front of other colleagues. Nobody wants to be criticized before others. This destroys trust.

4. Do not be stunned if you find out from third parties that I consider your decisions questionable

Overview

We sometimes hear from third parties what someone has thought about us. That is normal. People talk about other people all day - for example in the following situations:

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  • I talk to my wife about others.
  • I talk with my employees about the decisions of others.
  • I talk to my managers about my employees.
  • I say something in the round when we sit together and watch football.

Like Jogi Löw

Overview

How often is Jogi Löw questioned? What he has heard about third parties has to do with himself! But this is not evil. We talk about other people and what they do wrong.

We are not discussing this. So when I hear from a third person that someone has criticized me about me, I find that at the moment not so bad. I do not have to panic right now.

Please ask me

Overview

But then I can call him and ask him: "Tell me, how did you mean that now?"

And then the other answers, "Oh, that was not meant to be as bad as you now understand." The reverse is true. However, Jogi Löw would have to call and ask questions all day.

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