Feedback and guidance: 12 tips for feedback in everyday leadership



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Reprint: This text is from the book "Überzeugend leise!: Wie stille Menschen ihre Stärken wirkungsvoll nutzen (2014)""Feedback: Nur was erreicht, kann auch bewegen (2015)" by Chris Wolf, Heinz Jiranek, published at BusinessVillage Verlag, and was left to us for reprint.
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In the case of feedback with positive and negative content, one has a great responsibility here, which one has to face as a professional in particular measure. In case of conflict, you should always ask yourself the question, what you have to communicate to whom and what you can just leave. Feedback and Guidance: 12 Tips for Feedback in Leadership Feedback06

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Here writes for you: Heinz Jiranek, psychologist and coach. Profile
Here writes for you: Chris Wolf Graduate in psychology and book author. Profile

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Separate feedback and rating?

Overview

The naive conclusion is, "Then let's just separate feedback and evaluation!". This is an idea whose implementation is simply impossible. Of course, one talks about feedback about perceptions that you have and not about the other person's personality. Only the separation in the head of the feedback receiver is often not so easy.

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We assume that you refrain from any interpretation of the personality ("you are soundso!") And only represent your perception. Nevertheless, this can blur in the mind of the feedback recipient. You can not escape the responsibility for the feedback you give.

Attention, greatness!

Overview

Of course, the biggest dangers here are the megalomania of the self-exaggerating, possibly overestimating, source of feedback, in assertions and omnipresent statements ("They are always like that ...").

Ultimately, care is needed here - completely unromantic and unsatisfactory for the pragmatist. The Socratic sieves, which will be discussed in more detail in the following section, are a good heuristic for everyday life.

12 Tips for your feedback during the day of leadership

Overview

For the professional context in the Guide just as in training, we want to offer you a set of questions that you can ask yourself before any particularly responsible feedback. The answers are subject to your personal assessment.

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  1. Is the situation appropriate for this feedback? Do I have enough time and am I the right person for it?
  2. Is there someone who could possibly better place this feedback? Does the relationship between me and the feedback taker fit the content of the feedback?
  3. Why does it urge me to get rid of the feedback? (Is it perhaps more the pressure of the Senftube than the expected resonance?)
  4. Will the feedback recipient want to know the content of the feedback? Would you like to know the content of the feedback in its place?
  5. Will the feedback recipient be able to do anything with the feedback? Can you help him with this? Can you properly identify that this is your perception and not the truth?
  6. What consequences might this feedback have? Also on your relationship with the feedback?
  7. What is the appropriate dose?
  8. What if you DO NOT give the feedback?
  9. Is the feedback recipient likely to be hurt? How to deal with this?
  10. Can the feedback recipient decide in advance whether he would like to talk about this feedback, or do they have to betray it? In this case, do you suppose that he / she would like to know or rather not?
  11. What impact will the feedback have on your relationship with the feedback provider?
  12. To what extent does hierarchical gravity speed up feedback? Can you reduce this?

Please, no psychogeschwafel!

Overview

The right feedback at the right time can make an enormous difference. It can also be very harmful. The only solution is care: With great power comes great responsibility.

Salutary feedback from the relevant psycho-book (preferred at the station kiosk) with unnatural expressions can sound hollow and they are thereby deprived of their effectiveness.

Whenever your employees suspect that you are saying something in a certain way because you were at the seminar, you will devalue the feedback and possibly the seminar (in case it was a good seminar).

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