Dealing with fears and risks: 3 rules for bosses and employees


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Text comes from: Erfolg hat, wer Regeln bricht: Wie Leidenschaft zu Spitzenleistung führt. Ein Ausnahmeunternehmer packt aus (2014) from Mike Fischer, published by Linde Verlag, Reprints by friendly permission of the publisher.
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We all have fears. That is normal. The question is how to deal with them. This also applies to bosses who should take the fears of their employees seriously.

Anxiety

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Mike Fisher Best of HR – Berufebilder.de®Mike Fischer is a multiple award winning entrepreneur and GSA speaker.

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1. Do not laugh about my fears. They are terrifyingly real. But you can help me by trying to take me seriously.

I have an employee who is more of a lone-driving instructor. A young man, not even thirty. And with him I have the impression that colleagues often do not take him so seriously. They see him as an outsider.

Fears are human

From my point of view, this employee has many problems: He has not grown up like most children. He does not know his parents and has grown up in the home. You notice that.

He has an extreme ambition to be a good driving instructor. He works hard on it. He is the only one who even studies - a psychology study, by the way. He always has bombsides, as he can get even better in his job.

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How to destroy your own success

On the other hand, he often tears down the tower he has built himself by shooting from time to time. But you can not say now: "You are a complete idiot, go away."

Because he has huge fears and you have to understand them. You also have to think about a person like this in detail. And then you can help him and tell him: “You build super towers and tear them down with your ass. It would be much better if we only build towers in the future that will stop! ”

To take anxieties seriously

Because he can. He builds up much more good than destroying things. I see the good in him. And I take his fears very seriously. It is important to me that one is concerned about the fears of its employees.

And they are very different. And then maybe the boss says: "I'm afraid myself, how can I take care of my employees' fears?" Then the boss should talk about his fears.

Even bosses are just people

He can, for example, in Team say, "Man people, I'm scared all day that customers won't pay my bills." Then the boss is just human.

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As a boss we want - and should - we always be the figurehead. But we are all human. The boss does not have to be the one who can not be kicked off the pedestal.

As fears show

Employees also understand these fears. And they also have good ideas on how to solve one or the other problem. Everyone can be authentic and carry these fears outwards. For example, I talk permanently.

Then the others can help me. Of course, I also talk about the things I'm not afraid of. I do not want to be a damn.

You have to talk about fears

But still: to have fear is normal and to pronounce it all ahead. And when someone says to a child, perhaps even laughing:

"Oh come on, you don't have to be afraid," then that doesn't help anyone. If I'm scared, I'm scared. Point.

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2. Do not think it is under your dignity to apologize to me

It is often difficult for us to apologize. Because we believe we have been right. But sometimes you have somewhere in itself already a feeling that one was not quite in the right.

I once had a co-worker, who believed that he was the center of this world. He was extremely good in the field, but he did not realize that his results were based on the performance of his team. He had forgotten that he was nothing.

Ass in the pants have

And then you should go and tell the same, even if it is the apprentice. For that you should have the ass in the pants.

If I said anything that was wrong, I allow myself to go to the apprentice and say: “Man, you were right. I said something wrong there. ”

Relationships on the same level

This is good for the other of course. This creates a relation to the eye. The other feels very serious and grows like a quarter of a meter.

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But not many can. They think they should be above the others, like: “Apprentice, you have to eat shit in the first year.”

3. Do not try to pretend that you are perfect and infallible

The almost worst people for me are those who are successful due to the work of others and forget where they come from. They no longer see it because they have become arrogant.

Intrigues are everywhere

Most of them are those who try to hide their knowledge from the team. When someone asks them, they say, "Oh, I can't tell you. I made it up, but I'm not going to tell you how to do it. ”

I do not like that at all. I prefer the average people, who can talk to each other, even if they are technically less good. Unfortunately there are such intrigues everywhere.

Without my team, I would be nothing

I don't want to be lifted up to the sky myself. I often hear: "Wow, what you created there!" I then say, "Fuck it, I'm 'backside ass'." That's how we say it with us.

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I am nothing without my team and its euphoria and passion. I can not even pizza without my team. On the poster is still a last sentence, which I have taken literally by Lucia Feider:

I'm growing up so fast and it's certainly hard for you to keep up with me. But every day is precious to try. And that's where learning on the Internet is part of: today we no longer have to go to a course to learn something with a certificate.

Everyone can learn and grow

We can learn and grow by simply sitting down in the evening for an hour and developing on the Internet. When and how we want: I sit on the couch in the evening and listen to talks from speakers on YouTube or at TED.

And I have grown again. We all grow fast today, we gather our knowledge more quickly than before, and everyone has to keep pace with this growth. At any time.

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