Error Culture in Business: 8 To Do's for Business


Work well, plant 500 trees! About us make the Working World more Human and Ecological, so we donate Revenue for Certified Afforestation. As Publisher Best of HR - Berufebilder .de® you can unique Book Concept, on Demand eCourses and News Service we share 15 years of Experience with our Customers (Samsung, Otto, State Institutions). By the Top 20-Blogger Simone Janson, referenced in ARD, ZEIT, WELT, Wikipedia .
Text comes from: Die Macht der versteckten Signale: Wortwahl - Körpersprache - Emotionen. Nonverbale Widerstände erkennen und überwinden (2014) by Dr. Gabriele Cerwinka, Gabriele Schranz, published by Linde Verlag, Reprints by friendly permission of the publisher.
Copyright: Artwork created as part of a free collaboration with Shutterstock. ,

Many Company have some catching up to do with regard to error culture and values. 8 To Do's, a company on the way to a positive error culture should heed.

Corporate Culture of Errors: 8 To Do's for Companies Errors Culture003


Text as PDF, book or eCourse on the topic or personal advice

Here writes for you:

Dr. Gabriele Cerwinka cerwinkaDr. Gabriele Cerwinka is a shareholder of Schranz and Cerwinka OEG.

Profile

From the author:

Best of HR Berufebilder

Read


Best of HR Berufebilder

Read


Best of HR Berufebilder

Read


Here writes for you:

Gabriele Schranz SchranzGabriele Schranz is a shareholder of Schranz and Cerwinka OEG; Vienna - Zurich.

Profile

Pent-up demand in Company

Quite a few companies want to go the way of a more positive culture of error, but do not know where to start.

These are the guidelines for our instructions. Please consider the following points as a kind of checklist to determine what areas of your company still need to catch up.

Fault culture goes to everyone

The fault is not that an error happens, but above all in the fact that it has not been reported or prevented by timely action.

Tip: Text as PDF (please read the instructions!) Download or for a little more Book on the topic with discount or eCourse book. Actions or news via Newsletter!

Fault culture affects everyone, everyone is required, everyone is vigilant and assumes responsibility. Thus, the company educates mature employees, for the entrepreneurial thinking, follow-up of habitual processes and waking action become self-evident.

to save time

If errors are recognized in good time, they can usually be "defused" in less time. If an error has occurred, time-consuming and mostly fruitless discussions are eliminated because the further procedure is standardized.

As long as debts are debated, solutions can not be sought. Valuable time elapses. Causes of causes remain important and necessary, but the time-consuming search for guilt no longer applies.

Way with the security documentation

The time required to design your own defense strategy is also eliminated. A culture of errors also prevents the time-consuming “security documentation”:

Employees spend a lot of time to document all stages, interim and steps, to collect tons of memos, notes and documents, all of which inflate the filing and should contribute to the future hedge. An efficient culture of mistakes thus saves time for documentation and filing and thus enormous costs.

Tip: Text as PDF (please read the instructions!) Download or for a little more Book on the topic with discount or eCourse book. Actions or news via Newsletter!

8 To Do's for businesses

  1. Future perspective: From the previous norm it follows that everyone's gaze is always focused on the future. What can we learn from what happened in the future? This view makes mutual accusations, suspicions and justification strategies useless.
  2. The identity of the discoverer is not important: Regardless of who recognizes and reveals the mistake, it is rated not as weakness of the causer, but as an opportunity for improvement, especially the first time. Ideally, the error message is anonymous. Where this is not possible, the identity of the polluter is not considered important.
  3. Analyse: In order to learn from the events, mistakes are critically reflected and analyzed - without blaming! It is therefore also important to uncover and analyze “fast errors” because only they provide insights into possible future errors. It is about finding the “weakest link in the chain”.
  4. Communication: It is always communicated openly, transparently and comprehensibly. Mutual appreciation and constructive interaction with each other form the basis of internal communication between employees of all hierarchy levels. The communication is comprehensible to all, there are no collusion agreements and behind-the-back accusations.
  5. Talk about: Mistakes are not hushed up, tabooed and sanctioned. If mistakes or processes that almost led to a mistake are openly discussed by all parties involved, finding a solution is easier. It is not considered a taboo topic, openness is important. Sanctions are only for grossly negligent and intentional offenses.
  6. No hiding: For the required culture of error acceptance, it is essential not to sweep even small errors under the carpet. For employees, it is not about being “good” or “bad”. Therefore, no employee wishes to cover up mistakes. Everyone takes responsibility for their actions.
  7. Change of perspective: Normally the polluters are publicly branded, it is different here. It is not the making of mistakes but the blinding of mistakes that is sanctioned! Anyone who does not report a small mistake, which he has demonstrably noticed, commits an action that leads to consequences.
  8. Fault: Grossly negligent and intentional action is treated differently than unavoidable, unforeseeable errors. A positive culture of mistakes does not mean a license for careless action.

Summary

The more positive handling of errors can only be done step by step in companies. Checklists and to-do lists like these can help you to implement the right values ​​step by step.


Text as PDF, book or eCourse on the topic or personal advice


Offline download: Download this text as PDF - Read usage rights, Because we do not automatically submit the title of this text for privacy reasons: When buying in "interests" the title register if support is needed. After buying text exclusively Download at this URL (please save). Or for a little more directly an entire book or eCourse with this text buy, read on.

3,99 Book now



Your eCourse on Demand: Choose your personal eCourse on this or another desired topic, As a PDF download. Up to 30 lessons with each 4 learning task + final lesson. Please enter the title under "interests". Alternatively, we are happy to put together your course for you or offer you a personal regular eMailCourse including supervision and certificate - all further information!

19,99 Book now


Consultant packages: You want to increase your reach or address applicants as an employer? For these and other topics we offer special Consultant packages (overview) - For example, a personal phone call (price is per hour).

179,99 Book now


occupations pictures

You want to comment here? Please the Debate Rules comply, contributions must be unlocked. Your eMailAddress remains secret. More information on the use of your data and how you can counter this can be found in our Privacy Policy.

  1. To follow debate on this post
  2. All debates follow
  1. Pingback: Education, Career, Future RSS Feeds

  2. Competencepartner

    Error Culture in Business - Part 3: Values ​​Checklist 9-16: Here are some more 10 points our ... # Profession #Education

Post a Comment

Your eMail address will not be published. Required fields are marked with * .

JaI would like to be regularly informed about the latest promotions & offers Newsletter be informed.

I hereby accept the Debate Rules and the Privacy policy with the possibility to contradict the use of my data at any time.