Employee loyalty with goal-oriented communication: 4 X 3 Tips for optimal feedback



Previous Part



We are moved by the idea to make the world of work more human - without constant pressure for efficiency, stress and fear. As Publisher Best of HR - Berufebilder.de® with podcast, eLearning-on-demand offers and news service we share 15 years of experience with our customers (Samsung, Otto, state institutions). By the Top20 female blogger and consultant Simone Janson, referenced in ARD, ZEIT, Wikipedia .
Copyright: Artwork created as part of a free collaboration with Shutterstock. ,

Many people, and bosses believe: The louder they say something, the better they will be understood. This can be up to choleric seizures in some people. But now hand on heart: unpredictable, screaming, wild - so you certainly shy every employee! But does he understand you correctly?

Employee retention with goal-oriented communication: 4 X 3 Tips for optimal feedback Employee loyalty with goal-oriented communication: 4 X 3 Tips for optimal feedback

Tip: Text as PDF or podcast (please read the instructions!) or to this text complete eCourse Download. Regular promotions or news per Newsletter!


More knowledge - Podcast, PDF download, eCourse or personal advice

Here writes for you: Sylvana Pollehn is manager of a restaurant with 40 employees. Profile

From the author:

Best of HR Berufebilder

Read


Crititk to the point

Overview

By appropriate Feedback Everyone knows where he stands. By praising someone for something very specific, I have already given positive feedback.

Tip: Text as PDF or podcast (please read the instructions!) or to this text complete eCourse Download. Regular promotions or news per Newsletter!

The important thing is to get to the point. You can really praise your employees openly before the others.

Just do not show it off

Overview

Of course, you should not expose your employees to others. A deeply hurt person never forgives you! He'll quit sooner or later.

Be sure to take the employee aside. If possible in a secluded room. There you clarify everything in an open conversation.

Weniter expect to do more yourself

Overview

In our case, that of Elli, Lisa and her new employee in the last post, the constructive feedback would have helped. As described in the first part of the goal-oriented communication, answers are given by skillful questions.

Tip: Text as PDF or podcast (please read the instructions!) or to this text complete eCourse Download. Regular promotions or news per Newsletter!

Unfortunately, Elli has expected too much and left everything to chance - but that does not work.

Communicate - but right!

Overview

Through an active situation-appropriate communication, you prevent the termination of employees and work more purposefully.

Den: Unpredictable, screaming, wild so you cow everyone - but does he understand you correctly?

Gestures and facial expressions communicate with

Overview

Our facial expressions, our gestures and our tone of voice can be a curse or a blessing at the same time. We often use these three unconsciously, sometimes consciously. They support communication in a positive or negative way.

Tip: Text as PDF or podcast (please read the instructions!) or to this text complete eCourse Download. Regular promotions or news per Newsletter!

Therefore, we should be aware that inappropriate behavior on our part may make others unwanted.

You can never please everyone

Overview

It's easy to respond appropriately. People clearly show whether they agree with what - and how you say something.

That you can never please everyone is logical. Just act the way you expect the others to, then at least you have done your best.

Wrong understood communication

Overview

Let's take an example. Judge for yourself who has just misunderstood something again: Irene is currently shift supervisor in her restaurant. "Power gear! Hurry up! Let's go! ", Her voice rolls over.

Tip: Text as PDF or podcast (please read the instructions!) or to this text complete eCourse Download. Regular promotions or news per Newsletter!

Manu and Anne are on duty. One of them already has tears in his eyes and the other is shaking. "What are you standing around here," irises Irene. Do not you see how full it is, zack, zack, zack. Energetically she pushes Anne aside and storms to the next guests.

Especially when dealing with stress calm and prudent

Overview

She takes the tense expression with her. Breathing heavily, she asks: "What can it be?" The guests look at her grimly.

Manu and Anne, on the other hand, give her a compassionate look. Irene blushes because she realizes how badly she arrives at the guests - not to mention her two employees.

4 X 3 Tips for goal-oriented communication

Overview

Had Irene heard better in one of the staff training sessions, Manu and Anne would have been spared a lot, right? I think that we should be particularly calm and prudent, especially in difficult moments of working life. Everything else is backfiring.

Tip: Text as PDF or podcast (please read the instructions!) or to this text complete eCourse Download. Regular promotions or news per Newsletter!

3 tips for understandable communication

Overview

  1. Basically, first deal with the respective situation.
  2. Then assign your employee exactly.
  3. Then ask specifically.

3 tips for goal-oriented communication

Overview

  1. Watch the action and react accordingly.
  2. Do not leave anything to chance.
  3. Give attached feedback.

3 tips for conscious communication

Overview

  1. Always control your tone and be predictable for others.
  2. Watch as you move. Do you wave aggressively or radiate peace?
  3. Control yourself. How do you look, grim or friendly?

3 tips for goal-oriented communication

Overview

  1. Watch the action and react accordingly.
  2. Do not leave anything to chance.
  3. Give attached feedback.


More knowledge - Podcast, PDF download, eCourse or personal advice

Overview


Offline download: Download this text as PDF - Read usage rights, Because we do not automatically submit the title of this text for privacy reasons: When buying in "interests" the title register if support is needed. After buying text exclusively Download at this URL (please save).

3,35 Book now


Listen to Podcast & Download MP3: You can listen to this text for free, as member even without annoying popup, or download the MP3 for a fee - Read usage rights, After the purchase page refresh, then you will find the download link here. Because we do not automatically submit the title of this podcast for privacy reasons: When buying in "interests" the title register if support is needed.

3,35 Book now


Your eCourse on Demand: Choose your personal eCourse on this or another desired topic, As a PDF download. Up to 30 lessons with each 4 learning task + final lesson. Please enter the title under "interests". Alternatively, we are happy to put together your course for you or offer you a personal regular eMailCourse including supervision and certificate - all further information!

16,20 Book now


Consultant packages: You want to increase your reach or address applicants as an employer? For these and other topics we offer special Consultant packages (overview) - For example, a personal phone call (price is per hour).

149,99 Book now


occupations pictures

You want to comment here? Please the Debate Rules comply, contributions must be unlocked. Your eMailAddress remains secret. More information on the use of your data and how you can counter this can be found in our Privacy Policy.

  1. To follow debate on this post
  2. All debates follow
  3. Debates per eMail subscribe (add link here!)
  1. Pingback: Tips for a clear communication: So you say what you mean »imgriff.com

  2. Alma Mater

    RT @SimoneJanson: Goal-oriented communication: Communicating instead of intimidating # Gesture facial expressions

  3. Liane Wolffgang

    Targeted Communication - Part 3: Communicating rather than intimidating: Many people, and bosses believe: Ever ...

  4. Competencepartner

    Targeted Communication - Part 3: Communicating Instead of Intimidating: Many People, and C ... Commented on Twitter

Post a Comment

Your email address will not be published. Required fields are marked with * .

JaI would like to be regularly informed about the latest promotions & offers Newsletter be informed.

I hereby accept the Debate Rules and the Privacy policy with the possibility to contradict the use of my data at any time.