"Now you will not be so emotional right away. We can not afford feelings here ", it sounds in the meeting. Emotions are frowned upon in management circles. They are negated wherever possible. Especially in the executive floors, there seems to be little room for it. They wobble there, especially. Status symbols, excesses of power, trench wars and gossipy fussing speak a clear language. Just the leaders are far less rationally controlled than it initially seems. And that's good too.
Because showing emotions is like putting a blinker, so everyone knows in which direction it goes. The American scientist and Nobel laureate Daniel Kahneman has, incidentally, proved experimentally that not the one who gets the best arguments, but the one who triggers emotions and tells the most coherent story. The true professional, therefore, does not bring his message over numerical, but over well-chosen examples and wise metaphors.
Only backwoodsmen can still seriously believe that emotions in management are a lack of professionalism. This myth dates from the time when industrial manufacturing processes with REFA-Zand even talking in factories was banned. You only saw the time that a chat during working hours (supposedly) costs, but not the buoyancy that such a thing brings.
Emotions always have priority in the brain
Research on neuroscience has long been scientifically proven by means of brain scans: emotions have priority in our brain. They are not only present in all decisions, they are even their driving force. The kind of emotions which ultimately lead us to a decision may be different depending on the type of man, gender and age. But without emotion, no decision is made.
Without feelings, rational action is not even possible. For what happens behind the more or less closed doors of the subconscious mind at lightning speed and without our intervention, we seek only in the end a reasoning that seems plausible to ourselves and others. Ergo: Man makes decisions emotionally - and then justifies them rationally.
The true cerebral power center is the limbic system. This older and deeper structure in the brain has a much greater influence on our behavior than our neocortex. In this way, every experience is marked with emotions. Positive markers tell us what we are going to do, and negative markers, which should be better. Emotions are therefore control instruments.
Pokerface managers are resource destroyers
Nevertheless, it is amazing how cool and emotionless managers often want to work. Especially in discussions, Tie-up carriers like to show a mask of indifference and indifference: their Pokerface. Okay, a pokerface is necessary in the game of poker - and in bad corporate cultures as well. But it is deadly in the employee contact. People want and need to know how the man is their leader. Because their own destiny also depends on this.
Pokerface managers are energy robbers. They take the power out of everyone around them and consume them like vampires. So it happens that in PokerfaceCompany everything looks so bloodless. Lack of emotion makes people unapproachable - and, above all, unpredictable. Doubt quickly gains the upper hand. Thus, in the void of missing emotional information, the wildest speculations soon emerge.
Some brains are incredibly good at imagining the worst, even on seemingly worthless occasions: "He did not say anything about my work. Surely he found her bad, but wanted to save me, because he believes that I am hypersensitive. Or he wants to get rid of me and is therefore so distanced. "Better, you redeem your people from such distressing grief.
Get out of the black box of emotional neutrality
Although showing emotions makes you vulnerable, it also frees you. Only the conscious handling of one's own feelings ensures authenticity. And that in turn is the prerequisite for sovereignty and charisma. Those who have the courage to set their emotions in motion, it also manages to move others - and finally to convince. Because he arouses sympathy.
A friend is easier to follow than an enemy. And if we like someone, then we are much more willing to go to meet him. In other words, while dashboards and fully-fledged powerpoints are popular, it is extremely unprofessional to want others to win over them. And beguiling people with cold facts and bare facts is not only difficult but almost impossible.
So get out of the black box of your emotional neutrality and allow yourself to show emotions even in business. You can reach others best when you give something to yourself. And we like the people who show us that they like us. Above all, positive moments such as joy and pride must be shared. For every form of experienced, safe interpersonal resonance nourishes our intrinsic motivation. And only then can creativity really unfold.
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