Directing emotions: others understand



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We are moved by the idea to make the world of work more human - without constant pressure for efficiency, stress and fear. As Publisher Best of HR - Berufebilder.de® with podcast, eLearning-on-demand offers and news service we share 15 years of experience with our customers (Samsung, Otto, state institutions). By the Top20 female blogger and consultant Simone Janson, referenced in ARD, ZEIT, Wikipedia .
Reprint: This text is from the book "Der Abschied von der Sachlichkeit: Wie Sie mit Emotionen tatsächlich für Bewegung sorgen (2015)" by Markus Hornung, published at BusinessVillage Verlag, and was left to us for reprint.
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Let us come to the somewhat elegant conclusion, which gives the emitter of the emotion the perfect - and sincere - impression that you have really understood him completely. Directing emotions: Others understand values-values

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Emotions point to values

Overview

For example, if you find that your eldest son is hanging out with his younger sister because she is constantly coming into the room with him and disturbing him, it's easy to say something to him like, "I can understand well, that you are angry. You just want to have your peace. "

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And if the little one comes to you relatively confused for a short time because he told her that he does not take her to the playground in the afternoon, then you can acknowledge her emotion by saying, "You're worried because you're in the afternoon do not want to spend alone in the apartment. "

In this second situation, you also notice that it is not absolutely necessary to name the value explicitly as a separate term. It is sufficient to understand the subconscious mind in the head of the other by means of a description of what it is.

The search for the exact term

Overview

Although I myself like to go to the search for the exact term, because I believe that then the realization has been understood, in comparison to a bit more, but it also works very well with circumscriptions.

To convey the second approach, with which we can find out the values ​​of others, I have to make a little bit of sense: We all enjoyed German lessons at school and carried out various characterizations of individual figures of classical poetry and poetry ("Characterize the Wallenstein / den Faust / Franz Moor / ... ").

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What was Wallenstein's value system?

Overview

Nevertheless, one of the central linguistically ascertainable and analysable questions on dealing with other people evidently passed us by without a trace. At least I can not remember having ever dealt with it in German lessons. This question is, "What is important to my counterpart?" Or "What does he or she value?"

Feel that the question "What is important to Wallenstein?" Is much more exciting and opens up a much more emotional approach than the work instruction "Characterize Wallenstein and his contradictory attitude on the battlefield in order to fulfill his dramaturgical role"?

Language transports values

Overview

If we realize that an essential purpose of language is to convey our value system, our values, then it also implies, logically, that we can find out which values ​​of the other point out his words.

To do this, we have to address a question of analysis that at first glance seems banal and unusual to most people, but at the second glance opens up a whole new universe of linguistic understanding. This crucial question, which I would particularly like to urge you to read, is, "What is important to someone who has said the words that I have just heard?"

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Watch closely

Overview

Observe yourself and others in the near future exactly when speaking. You will - with the others you will notice before! - catch yourself with a bit of luck, how often, for example, this damn little "but" slips out of you.

If you've noticed this for the first time, it's not that difficult to replace it with a "and" or a period followed by a new sentence. It is not easy at first to pay attention and you will see that once you get used to it, it feels really good. The effect is small and fine!


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  1. REGIS GMBH

    To address emotions directly - Part 6: Others understand Markus Hornung via BERUFEBILDER - Highly recommended MGUfCcR84N

  2. Thomas Eggert

    To address emotions directly - Part 6: Others understand Markus Hornung via BERUFEBILDER - Highly recommended nX2NS9eFQr

  3. Competencepartner

    Emotions directly address - Part 6: Other understand by Markus Hornung: - Highly recommended 4clPCk2YLW #Profile #Development

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