New words - what fits together?
1: The stereotype
2: The Stenography
3: The requirements
4: The Balance Sheet
5: The fur
6: The Board
7: The all-rounder
9: The antenna
8: The soft skills
H: Social Competences
C: a list comparing the income and expenditure of a company
Q: the persons who have an organization or a Company conduct
I: Apparatus for receiving radio or television broadcasts
E: the skin of animals with the growing hair
D: a font with abbreviations with special characters for words and syllables with which one can write very quickly
G: Someone who can do many different things
A: required performance
B: a very solid concept, which is no longer a picture of reality, prejudice, stereotype
Adjectives and verbs
2: shake off
4: look at it
Q: To understand someone through looks that one or the other is very attractive
E: pass a task
D: Reject someone
C: want something very much
A: attractive, beautiful
Task 2: Read the text
What modern secretaries must be able to do today
Whether grell-spotted nipples with red-painted nails or Mrs. Moneypenny, longing for James Bond. Whether a patient antechamber bead or a frightening dragon, no profession is as cliché-laden as that of the secretary. And in no other profession do clichés and reality lie so far apart.
"Mrs. Müller, for dictation please" - hardly a secretary has to listen to this saying today. the typical secretary equipment of yesteryear. Stenoblock, typewriter and carbon copy paper, has long been replaced most modern devices such as voice recorder, computer and copier. And so the requirements have changed tremendously. If you want to be a secretary today, you have to be able to do more than just smile, look attractive, and make phone calls. A glance at current job advertisements shows: In addition to very good computer skills, business background knowledge or, even better, a commercial apprenticeship - and foreign languages are required. One should master at least one, whereby sure English in writing and writing is already presupposed as standard. What a modern secretary needs to know
"The modern secretary is an all-rounder, far away from coffee cooking and copying files" - says one who knows the job from many years of experience: Tanja Bögner is herself assistant to the board of the largest German pension fund and became 2006 in a competition to Germany's best secretary selected. Soft skills are also important: qualities such as loyalty, discretion, sense of duty, team spirit and sense of order rank high on the wish list of the bosses. So she has to be able to find every last note and every completed process for inquiries from the boss at any time. And even under the most time pressure, she should be able to book a business trip or write an important letter.
Communication as a manager
But the most important thing is the communication desk: all the staff's inquiries, customer complaints and callers' appointments come together on the desk in the hall. And the assistant alone has to decide which of these are important - and which she is friendly, but determined. At the same time, she needs pointed antennas in order to anticipate even the smallest wish of her boss as early as possible: for these tasks, she needs a thick coat and fine feeling alike - a constant balancing act! After all, real managerial qualities such as assertiveness, independence and organizational talent are also in demand. A secretary also needs to read balance sheets, write business reports, be familiar with marketing, carry out projects, monitor budgets and delegate work. No wonder that you are also more and more often found in job advertisements, the job title Office Manager.
Task 3: Correct or False?
The stereotypes about secretaries correspond to the truth. right wrong
Today, secretaries often work wrong with stenoblock, typewriter and punch-through paper
Foreign languages are very important for secretaries. right wrong
Secretaries must do all the work on their own. right wrong
Secretaries must also carry out commercial activities. right wrong
Secretaries must at the same time be sensitive and resilient. What is the meaning of the text?
to be able to withstand = ______________________________________
be sensitive = ______________________________________
What other personal competences can you find in the text?
______________________________________________ Sincerity and fairness between colleagues and contract partners.
______________________________________________ Confidentiality. Confidential things are not spoken.
______________________________________________ Knowledge of one's own tasks and willingness to perform the tasks, even if it is sometimes difficult.
______________________________________________ You can work well in a group.
______________________________________________ You know where different things are. Everything is easy to find.
6. ______________________________________________ You know what you want and how you get it. If you have a good idea, you can convince the others and do not give up if the others do not like the first thing.
7. ______________________________________________ Independence, self-confidence, sovereignty
8. ______________________________________________ You can speak well and listen
9. ______________________________________________ You can plan and perform well.
What are the adjectives of the nouns from task 4?
1. _____________ 6. ____________ 2. _____________ 7. ____________ 3. _____________ 8. ____________ 4. _____________ 9. ____________ 5. _____________
In the office you need many skills. What are these personal skills called in your native language?
adaptable: unlocked _________________________________: __________________________________ persevering: balanced _____________________________________: ____________________________________ resilient: _______________________________________ diplomatically: ____________________________________ own responsibility: ______________________________ flexible: ________________________________________ friendly: ______________________________________ exactly: _________________________________________ competent: _____________________________________ communicative: __________________________________ powerful: __________________________________ orderly: _______________________________ dutifully: _________________________________ independently: __________________________________ active: ____________________________________ team player: ___________________________________ responsible: _________________________ reliable: ___________________________________
What competences do you have? Search for 3-5!
1. ____________________________ 2. ____________________________ 3. ____________________________ 4. ____________________________ 5. ____________________________
Sabine Meier applies as a businesswoman. She writes:
I am orderly, communicative, reliable and adaptable. I am also team-oriented, energetic, friendly and flexible.
Why is it not so good? And how do you do it better? ___________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________ _________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
Write a short text about your own competences!
1B, 2D, 3A, 4C, 5E, 6F, 7G, 8H, 9I
wrong wrong right wrong right
- have a thick coat - have sensibility
Task and 6. task
Loyalty - loyal discretion - discrete sense of duty - dutiful team spirit - team spirit orderliness - neat 6. Assertiveness - assertive 7. Autonomy - self-contained 8. Communication talent - communicative 9. Organizational talent - organized
There are too many personal skills. Flexible and adaptable. The personal competences are not occupied in activities. The list of so many adjectives is stylistically bad.
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