Critical Ability: Include Feedback and Criticism [10 Tips]


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You know that: Tackling all day, extra overtime - and the Chef, Colleague or employee still finds mistakes. And now?

Critical Ability: Include Feedback and Criticism [10 Tips] Handling-With-Criticism

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Here writes for you: Simone Janson is a publisher, German Top20 blogger and HR communication consultant. Profile

Criticism is a question of the point of view

Overview

Excursions are not a good solution, even if you would like to leave the skin immediately. It is better to remain calm, even if that is easier said than thought.

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Because the effect of the criticism depends entirely on you. Honestly. Because it is only a question of personal attitude. And you have two options to react:

  1. They are badly offended, get upset, get annoyed, even spend sleepless nights and take the criticism hard.
  2. Or you try to see it from the perspective of the critic, realizing why he's reacting that way - and that the sharpness of the reaction may not have anything to do with you.

Criticism with potential

Overview

Anyway, such a critique has a lot of potential, provided you are not offended head in the sand. Because the negative feedback from colleagues and bosses shows you where you can improve something - and that's always good.

"Who flatters me is my enemy, who blames me my teacher," it is rightly said in a Chinese proverb. For factually, criticism is nothing more than a reference to grievances, mistakes or wrong decisions.

Many heads think more than one

Overview

And that has its meaning: Nobody can in one Company Finally, to grasp the full implications of a problem, or to really assess in all decisions what impact it will have. So we do not always notice when we do something wrong.

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Therefore, it is important that someone tells us that something is wrong. Criticism is, above all, a valuable piece of information, with the help of which corrections and improvement measures can be initiated. Sad but true: If you only hear praise, nothing will improve, but in the long run will bring even less performance.

Respect uncritical criticism

Overview

However, criticism is not always a matter of fact, often enough it is also used as a means of power in professional life. For supervisors who criticize, often expect their criticism to be accepted without contradiction and at the same time show that they have the say. Conversely, many bosses are finding it difficult to accept their employees' suggestions for improvement.

And colleagues often criticize each other not in the greater intention to help themselves, but pursue exactly opposite goals: Since the factual criticism is used to indirectly offend the other. When it is said, "Here is a mistake. Give yourself a little more effort ... "that means, indirectly, that the criticized has made too little effort. Or some criticisms are generalized to devalue the whole person, for example: "They always make such mistakes ..."

Optimal handling of criticism

Overview

It is therefore important to deal with criticism correctly. Even with objective criticism, this is not always easy: everyone has already made certain hurtful experiences. If the boss or colleague who criticizes one, now or deliberately, meets these sore points, everyone reacts sensitively.

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Often enough, criticism is simply accepted decently, instead of asking whether it is justified or not. And many people simply take offensive criticism, instead of encountering it with a portion of quickness. On the other hand, there is negative feedback, which we put away quite easily, because it does not touch us emotionally at all. Frequently, it also depends simply on the daily form, whether one leaves with criticism from the skin or remains cool.

10 Tips for dealing with criticism

Overview

Whether you are criticized or not, you can not control - but how to properly deal with and react to criticism. Here you will find ten tips on how to react correctly to criticism.

  1. Only no critique avoidance strategies! Do not try to avoid criticism at all costs - this makes you dissatisfied. And sometimes it works well if you behave inconspicuously, but you will hardly be able to avoid critical expressions. Better deal constructively with criticism.
  2. Just do not freak out! Important: Stay calm. Easier said than done: Of course everyone would like to relax when he is attacked. But whoever first deeply breathes and calmly contemplated, has the better cards.
  3. What was said? Sometimes we take something as criticism, which was not meant at all. So ask yourself first: Was the real one a critique? What exactly was said? What text was used? Or do I interpret this statement as a critique?
  4. Question the criticism: Is the criticism about which you are annoyed at all justified? If not, it is not worth it that you are upset about it. If the criticism is right, however, you should seriously consider what you can improve.
  5. Who criticizes you actually? Even if criticism is justified, who is your critic? Is the one competent in this field? Is his opinion important to you? If you come to the conclusion that this is not the case, you must not pay attention to his statement.
  6. Is criticism helpful? Some criticisms may be well meant - but it is still not helpful. If you get feedback like "you just can not do it", you do not know what you can do better. So, ask your opponent to go into a bit more detail: What exactly can not you do, where does the other person still see room for improvement?
  7. Ignore criticism: Even if you are angry and believe you need to react to an attack: Ignore it consciously. Do not let any discussion take place - quite consciously: do not understand the criticism intentionally. Their counterpart then comes into explanatory compulsion and the criticism runs into void.
  8. Make the critic ridiculous: Just when you are exposed by criticism in front of others, you should react swiftly to your face. A good method: Make the critic ridiculous: Exaggerate his criticism to the shoreless - so you have the laugh on your side: "You have the customer bad advice" - "Yes, he now uses a washing machine as a whirlpool"
  9. Turn the tables: If someone attacks you, it always gives away a piece of it - you can show it to him. Your colleague complains, for example: "Man, is your desk again untidy." They give back wittily: "They seem to value order more than good performance."
  10. Stand completely to yourself: Criticism can barely hit you if you agree - but confidently and without justification: "You see that right," "You've watched well" "You'll have to get used to that" or "Thanks for pointing out - someone has already got that one for me said. "


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