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Critical ability: receiving feedback & criticism [10 tips]

You know that: Tackling all day, extra overtime - and the Manager, Still find a colleague or employee Error. And now?

colloquial-criticism with-

Criticism is a question of the point of view

Excursions are not a good solution, even if you would like to leave the skin immediately. It is better to remain calm, even if that is easier said than thought.

Because the effect of the criticism depends entirely on you. Honestly. Because it is only a question of personal attitude. And you have two options to react:

  1. They are badly offended, get upset, get annoyed, even spend sleepless nights and take the criticism hard.
  2. Or you try to see the matter from the perspective of the critic by yourself clear explain why he reacts this way - and that the sharpness of the reaction may not have anything to do with you.

Criticism with potential

In any case, such a criticism has a lot of potential, provided you don't bury your head in the sand with offense. Because the negative feedback from colleagues and bosses shows you where there is still room for improvement - and that's always good.

“Whoever flatters me is my enemy, whoever rebukes me is my teacher,” it rightly says in a Chinese proverb. From a factual point of view, criticism is nothing more than an indication of grievances, mistakes or wrong decisions.

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Many heads think more than one

And that has its Sense: Nobody can in one Company finally grasp the full scope of a problem or really assess the effects of all decisions. So we don't always notice when we're doing something wrong.

Therefore, it is important that someone tells us that something is wrong. Criticism is, above all, a valuable piece of information, with the help of which corrections and improvement measures can be initiated. Sad but true: If you only hear praise, nothing will improve, but in the long run will bring even less performance.

Respect uncritical criticism

However, criticism is not always a matter of fact, often enough it is also used as a means of power in professional life. For supervisors who criticize, often expect their criticism to be accepted without contradiction and at the same time show that they have the say. Conversely, many bosses are finding it difficult to accept their employees' suggestions for improvement.

And colleagues, too, often enough do not criticize one another with the ardent intention of helping one another, but pursue exactly the opposite objectives: The factual criticism is used there to indirectly offend the other. For example, when it is said, “There is a mistake here. Please try a little more ... "that indirectly means that the critic has made too little effort. Or individual points of criticism are generalized in order to devalue the whole person, for example: "You always make such mistakes ..."

Optimal handling of criticism

It is therefore important to deal with criticism correctly. Even with objective criticism, this is not always easy: everyone has already made certain hurtful experiences. If the boss or colleague who criticizes one, now or deliberately, meets these sore points, everyone reacts sensitively.

Often enough, criticism is simply accepted decently, instead of asking whether it is justified or not. And many people simply take offensive criticism, instead of encountering it with a portion of quickness. On the other hand, there is negative feedback, which we put away quite easily, because it does not touch us emotionally at all. Frequently, it also depends simply on the daily form, whether one leaves with criticism from the skin or remains cool.

10 Tips for dealing with criticism

Whether you are criticized or not, you can not control - but how to properly deal with and react to criticism. Here you will find ten tips on how to react correctly to criticism.

  1. Only no critique avoidance strategies! Do not try to avoid criticism at all costs - this makes you dissatisfied. And sometimes it works well if you behave inconspicuously, but you will hardly be able to avoid critical expressions. Better deal constructively with criticism.
  2. Just do not freak out! Important: Stay calm. Easier said than done: Of course everyone would like to relax when he is attacked. But whoever first deeply breathes and calmly contemplated, has the better cards.
  3. What was said? Sometimes we take something as criticism, which was not meant at all. So ask yourself first: Was the real one a critique? What exactly was said? What text was used? Or do I interpret this statement as a critique?
  4. Question the criticism: Is the criticism about which you are annoyed at all justified? If not, it is not worth it that you are upset about it. If the criticism is right, however, you should seriously consider what you can improve.
  5. Who criticizes you actually? Even if criticism is justified, who is your critic? Is the one competent in this field? Is his opinion important to you? If you come to the conclusion that this is not the case, you must not pay attention to his statement.
  6. Is criticism helpful? Some criticism may be well-intentioned, but it is still not helpful. If you get feedback like “you just can't do this”, you have no idea what can be done better. So ask the other person objectively to go into a little more detail: What exactly you cannot do, where does the other person still see opportunities for improvement?
  7. Ignore criticism: Even if you are angry and believe you need to react to an attack: Ignore it consciously. Do not let any discussion take place - quite consciously: do not understand the criticism intentionally. Their counterpart then comes into explanatory compulsion and the criticism runs into void.
  8. Make the critic ridiculous: Especially when you are exposed to criticism in front of others, you should react quick-witted to be your face. A good method: Make the critic ridiculous: Exaggerate his criticism to the limit - that way you have the laughs on your side: "You gave the customer bad advice" - "Yes, he now uses a washing machine as a whirlpool"
  9. Turn the tables: If someone attacks you, they are always revealing a piece of themselves - you can show them that. Your colleague grumbles, for example: "Man, is your desk untidy again."
  10. Stand completely to yourself: You can hardly criticize if you agree - but confidently and without justification: “You see that correctly”, “You have observed that well” “You will have to get used to that” or “Thanks for the hint - someone has already told me that said."

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5 responses to "Critical ability: receiving feedback & criticism [10 tips]"

  1. Ovark Business DE says:

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  3. THE LEADERS says:

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