Find the right business idea: Thanks to customer feedback for the right positioning


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How do I find the perfect business idea? The best way is through the correct positioning in a niche. This is most likely to help here Feedback of customers. Some success stories. Find the right business idea: Thanks to customer feedback on the right positioning, kolumne-welt-ideen-mit-chorten


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Simone Janson Simone JansonSimone Janson is publisher, German Top20 blogger and Consultant for HR communication.

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Positioning for entrepreneurs and employees

The topic of positioning does not only concern self-employed people in the long term, but also employees in Company and of course their bosses. The following questions are explained:

  1. How do I manage to isolate myself from the competition on the labor market?
  2. How do I create a unique seling position?
  3. What makes it unique and distinctive to colleagues and competitors?
  4. And how do I find the correct positioning at all?

How to develop the right business model?

Because while in the past, for example, goods were produced in large quantities at reasonable prices and brought to the public, this is not working so well today. In the age of digitization, customers will eventually have more choice and move faster to the competition - of which there is more today.

If you want to stand out from the competition with your business idea, you have to focus on individual customer requirements, which increases production costs. Helpful is the customer and employee feedback. It shows what is required on the market and in which direction it is worth investing more time and money. We show four business models that have directly integrated the wishes of their customers into their business strategy.

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Trend Mass Customization

For example, there is the so-called Mass Customization, with which companies conquer market niches. Although products are customized according to individual customer wishes, they are manufactured at the same time as the low cost of mass production. The Munich fashion label RoQua shows how that looks like:

The customers set up their personal business wardrobe from a well-coordinated assortment. They can choose from numerous colors, patterns and materials. For the future, individual size specifications are also considered. For RoQua founder Myriam Chebance, the key to the success of her concept lies in direct contact: "It is important to receive the direct feedback from the customers and to understand their needs."

Individual services for groups

Individual, tailor-made services for a larger group of customers - a concept that works well offline: in Saint-Raphaël, in the south of France, Romain Lépine and Géraud Le Roux provide yachts for group and teambuilding activities for companies. They organize, among other things, company regattas, multi-day sailing trips and even events on ships.

For this, Team Yachting relies on a network of 40 skippers that they can use in different locations. "We see ourselves as an interface between the skippers and the companies," explains the commercial director Romain Lépine and makes it clear: "We make sure that the companies get the right skippers and everything works smoothly on board."

Customer wishes in the development process

Ute Kranz from the travel blog Bravebird.de went a step further: she designed flexibly adjustable backpacks and allowed her production to be funded entirely by the potential customers.

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Your current crowdfunding action with kickstarter reached the required target sum in only half a day. This shows how successful it is for a company to integrate customer wishes into the development process of a product.

Individual mass production for special customer requests

Nevertheless, much more is to be expected here. Even small businesses such as the goldsmiths Lee Harding and Seamus O Donaghue in Dublin are already using the possibilities of 3-D printing for a more cost-effective production - a concept that offers even more possibilities for individualizing customer requirements.

Responding individually to customer requests - that was also Martin Klug's when he said his gave up a well-paid consultant job in order to found a company in an unknown industry and deliberately avoided recipes for success that were common in the market.

Blue-eyed with business plan

At first glance, his unusual idea for a travel company in Australia and New Zealand may seem rather crazy, but Martin tells very frankly how he founded blue eyes on the one hand, but how the idea nonetheless with a structured business plan and do-it -Yourself market research has been a success.

In Germany, where founders like to be laughed at, it sounds daring. But Martin Klug wanted to do something useful instead of just working on projects. While studying for an MBA, he met New Zealander Andrew Morten in the pub - TravelEssence was born.

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Investors said: Good luck, guys

The goal: to market small, personal accommodations in Down Under that are not worthwhile for large tour operators, but consciously do without motorhome trips, even though customers expect exactly what they expect. A risk that investors only waved off with "good luck, boys". So the two of them reduced their requirements to the bare minimum and started with 15.000 euros from the savings stocking.

Even if the customers were slow to be convinced, the two only wanted to sell what they were convinced of: "Of course, we also believed a little blue-eyed about the quick success," said Martin, grinning. At the same time, however, he learns that as a founder you don't have to put as many obstacles in your way: “A lot, such as financing, can only be influenced to a limited extent. So instead of worrying about the banks, we focused on the business idea and its implementation. ”

Success depends on ingenuity and perseverance

This shows that the success of a company depends above all on the ingenuity and perseverance of its founders - and on the courage to try something new. But a healthy sense of reality is also important. The two originally wanted to write a booking software for the systematic recording of small hotels.

But when doing research for their business plan, they found: "They already exist" - and they quickly became tour operators! They also took their market research into their own hands by asking visitors at tourism trade fairs about their wishes. "The results have confirmed us," Martin told me. Such a healthy self-confidence is crucial for success: founders should structure their ideas in writing and always seek feedback.

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  4. Thomas Eggert

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