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Communication in the office: 3 X 7 tips against rhetoric deficits

Communication skills play a key role in most qualified jobs today. Nevertheless, there are terrifying communication deficits in many people at workdays. 21 tips on what you can do about it.


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7 tips for the right one eMail-Communication

eMails are my preferred means of communication - fast, stress-free, possibly time-delayed. The above video does not just show how eMail-Communication can quickly become inefficient, it also points to a fundamental communication problem: Many of us become more useless with a flood every day eMailflooding must spend too much time divorcing the useful from the nasty.

Denn eMailToday, they are the number one communication tool used on almost every occasion, especially at work. But not always eMailThey are also the best remedy, sometimes they are completely inappropriate. We will show you what you have to be aware of.

  1. eMails are not always an advantage Especially at work, most people communicate almost exclusively by eMail, Because usually it is faster to cut out a few lines than to pick up the phone or even to bring a letter on the way. A eMail So saves time and money, no wonder they are so popular. But not always eMails an advantage: For example, you can not replace facial expressions, gestures or voice of the interlocutor. Therefore, the subtle nuances are missing in the conversation and the pure, unfiltered content quickly leads to misunderstandings and bad quarrels. A letter, on the other hand, has the advantage that you can go over the written information in detail, until you put the letter in the box.
  2. When are eMails inappropriate? Apart from the content, there are also a number of situations in which eMails are rather inappropriate: So are luck and Christmas wishes per eMail widespread, but the German Knigge of Duden points out that it depends on the particular occasion, the personal style and the relationship between sender and recipient, whether the good wishes should actually be sent via e-mail or better in another form:
  3. Depending on the occasion: The more important the occasion, the sooner a letter is attached to a card. However, when dealing with the sender or recipient is usually quite informal, there is one too eMail possible.
  4. Private and important do not belong in one eMail: Even private content should be better not per eMail exchange: Although it is purely legal as in letters or phone calls the postal or telecommunications secrecy.
  5. Caution eavesdropper: However, modern technology makes that possible eMails can be read by unauthorized persons at any time while they are being sent or in the inbox. So if you absolutely private content per eMail must ship, you should at least encrypt this.
  6. Do eMails productive? The US study "Information Technology Use and Productivity at the Individual Level" even came to the result a few years ago: Modern Internet communication makes you more productive - if you use it correctly. And that in turn depends on the Network away. According to the study, it is not the employees who are the busiest eMail-Contact, the largest social network outside the company or the most time consuming for eMails are particularly productive; rather, how big that is eMailNetwork within the company is.
  7. eMail with measure and Objective to use: The modern eMailCommunication does not support communication with the outside world, but, when used properly, promotes exchanges within the company. At least if the eMails are used moderately and not too much time is spent on it eMails are the right productivity drivers.

7 tips for communicating with bosses and colleagues

Rhetorics score with Manager - As surveys of executives show: Applicants and employees obviously have better cards with their boss if they can speak and write well. Anyone who can communicate well on the job is clear in advantage. However, one also has to differentiate between sectors:

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In the Kommnunkiationsbranche, communication skills are certainly once again asked quite differently than, for example, with engineers. Nevertheless, at the latest, those who want to take on management tasks should deal with their communicative skills. And he should know how to deal with verbal attacks.

  1. Verbally better yourself sell: At first glance, extroverts find it easier than introverts. Nevertheless, they too can learn to sell and assert themselves better verbally. And their success certainly also depends on whether the respective environment is more communicative - or not, and what the corresponding expectations are.
  2. Be ready to dialogue: Who visites progress wants, should always be ready for dialogue, that also means being open to Criticism and be suggestions for improvement and always play an objective or mediating role in the event of a conflict. However, this attitude is not always effective - namely not when it comes to verbal attacks.
  3. Verbal Attacks parry: An important point in order to assert one's opinion in everyday working life is to skilfully parry verbal attacks and to understand that they are such. “It's always the same with you: say something that you have no idea about. Leave the talking and think to the professional! ”Who does not know that sudden and unexpected verbal attacks. And then you stand there speechless and bewildered and think to yourself: “What are you doing now? What do i do now? How do I deal with that? "
  4. Correctly react: A simple and effective method to counter this in the next step: Return the buck! Imagine that your colleague says: “This is again one of your completely ill-thought-out suggestions. One gets the impression that you haven't really listened to the boss. "
  5. Lose no time: Do not waste a thought on the content of the statement, just comment on the type of attack - always in the we-form: “I would like to ask you to find the tone that corresponds to our culture”, “This style is not the style that we are used to here. Would you please remain objective, like everyone else "or" It does not correspond to the standard in this company to make such polemical statements. "
  6. Insulate insolent colleagues in the group: If it gets too colorful for you: Expose your outrageous colleague as the one who prevents productive work: “We don't come to any result in terms of content”, “Everyone here wants us to deal with our topics quickly”, “We all wish us an efficient meeting.
  7. Turn to more important topics: “We have more important issues” or “With this kind of thing you prevent us from getting any further here.” By isolating yourself, you make insolent colleagues look bad even in front of the boss, because he is boycotting the productive result.

7 tips to reduce stress and communicate better

Stress also affects the ability to communicate. Because in the long term, it is not only exhausting, but also affects the brain and is even dangerous to health: There is no more time to recover. That means you are always in a state of emergency.

As a result, pollutants remain in the body which, for example, are found in the vessels and lead to cardiovascular diseases. And: Constipation can change the brain structure. The brain adapts to negative stress. And the ability to communicate suffers. 7 tips on how to prevent this.

  1. To breathe: It sounds banal, but many people breathe deeply and too flatly in everyday life. Breathing significantly reduces the stress hormones in the body. So just take a deep breath!
  2. Regular breaks and sports: The same effect has regular breaks and sports, which leads to a better oxygen supply in the head.
  3. Distance to stressful situations: Often this is also the circumstances that give us stress. In a stressful dialogue it helps to leave the room for a short time and to visit a quiet place. If this is not possible, simply push a coffee cup between yourself and the stress factor.
  4. Avoid perfectionism: Some occupations are more affected than others, such as social professions, housewives and stewardesses, and more recently IT professionals. However, psychologists explain that lasting stress does not inevitably lead to burnout. There are certain stress-enhancing properties that make a person more susceptible to stress, such as: For example, the urge for perfectionism or recognition.
  5. Question competitiveness: In our society, competition is the order of the day. But no one can win the race for recognition. To make this conscious, reduces stress enormously.
  6. Often just say "no": Whoever only says yes, makes himself popular - because others then dump all the work on him. Until it bursts. Better: say "No" in good time, so yourself Respect - and keep the stress at bay.
  7. Recognize burnout in time: Burnout syndrome is a form of stress disorder, a chronic state of exhaustion. According to estimates, one in four Germans already has the feeling that the “battery is empty”. Workers aged 25 to 45 are particularly affected. Experts suspect: Anyone who has managed their working life well up to the age of 45 has probably learned their mechanisms and knows how to deal with stress.

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3 responses to "Communication in the office: 3 X 7 tips against rhetoric deficits"

  1. REGIS GMBH says:

    Communication in the job: 3 X 7 tips against rhetoric deficits of
    Simone Janson

    via @berufebilder - Recommended contribution YtovGmIXsz

  2. Thomas Eggert says:

    Communication in the job: 3 X 7 tips against rhetoric deficits of
    Simone Janson

    via @berufebilder - Recommended contribution hGm3EIySIo

  3. Job college says:

    Communication in the job: 3 X 7 Tips against rhetoric deficits by Simone Janson - Recommended contribution dtAf7RHPxe - Recommended contribution KS9AdsxDlF

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