From the author:
Causes for problems in change management
This can be caused by external influences, for example by unforeseeable market changes or political decisions. This can also be internal influences, employees who react differently than expected, or new board decisions.
But the cause can be the same as ourselves, the leadership or the change team. What are the influences?
Factor X - the blind spot
We will encounter this phenomenon again and again, will find time and again that we are not able to plan everything in the future, and that we carry blind spots in us, ie personality parts, about which we are not clear. The factors that make the Concept can throw off track, lurking everywhere. We call this phenomenon the factor X.
That we will face the factor X is as safe as the Amen in the church. How he meets us and what he brings with us, on the other hand, is uncertain and can lead us in directions that surprise us completely. Nevertheless, we should not refrain from working with plans and concepts. Factor X does not question our theoretical foundations and practical experiences.
Openness for surprises
On the contrary, he demands respect for the task, enriches us with the components of vigilance and flexibility, and calls for learning.
Today's processes of change need this enormous openness for such "surprises" in order not to be alienated from reality. The dynamic in which things change and adapt, we expect the ability to integrate them - today more than ever.
The dilemma of order and chaos
At the same time, many are overburdened. We reach limits, the call for stability and continuity is loud. This brings us to the dilemma Albert Einstein once described well: "Nothing can exist without order. Nothing can arise without chaos. "
At the beginning of this book, we reported our perception as a limited resource because it is constrained by our attitudes, beliefs, and beliefs. This limitation - above all the problem of too strong targeting - influences our adaptability to reality.
The dance with the system
The understanding of Facilitating Change is to be able to dance with the factor X. The surprises and challenges that we face in the implementation of our assignments are an invitation to approach the blind spots and borders and thus to come closer to the solution. Where is the system sometimes blind, where naive, where too good faith, where is not exactly gogged?
This dance with the blind spots and the factor X requires inner stability, desire and openness with us and those involved in the process. For us, the image of dancing with the factor X is helpful, because it has something playful, light and supports us in our openness and desire. We want to encourage this with this chapter.
Dealing with the factor X is an important component of the adaptability of organizations and thus an elementary component of the viability of an organization.
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