Assessment Center Successfully Completed 3 / 3 - The 5 most common tasks

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Post basket, group discussion, role play, case study and Co. cause many applicants headaches. If you know and practice the right strategies, you have clear advantages in the Assessment Center. In this selection process, only a master rarely falls from the sky.

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Here writes for you:


Johannes Stärk staerk_johannes_2016_kJohannes Stärk is an assessment center expert, career coaching and book author.


From the author:


Demand-driven task path in the assessment center

Anyone who has made it to the Assessment Center is one of the closest circle of serious applicants. The typical Assessment Center lasts one day and consists of various individual and group assignments, which must be solved by the applicants under time pressure.

Candidates who have never done this experience are hard at the first attempt, and usually stay under their own means. Assessment center participants should therefore discuss the methods for solving the typical assessment center modules at an early stage and practice practically as many tasks as possible. Here are the essential facts and the most important tips on the typical tasks:

1. mailbag

The most important facts:

You will receive extensive documents that represent the incoming inbox of your area of ​​responsibility. Communications from supervisors, employees, other departments and business partners alternate. Their task is to coordinate appointments on the basis of this inbox, to organize procedures and to make the right decisions.

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The most important tips:

Work quickly into the initial situation. What is your function in Company Who are your supervisors, colleagues and employees and what is the starting date today? Place any meta-information you have in front of you, such as an agenda or an organizational chart, so that you can keep an eye on it during the entire process. Get a rough overview of all documents before you start processing them. Because at the end of the stack could be a message of high importance as the sick leave message of an employee who has influence on other processes.

2. group discussion

The most important facts:

In the classic group discussion you have to process an order together with three to seven other participants. For example, the group can develop a concept or agree on an improvement proposal, which is to be presented to the board. In order to increase the degree of difficulty, candidates are given competing positions in some assessment centers, which they should represent.

The most important tips:

Instead of entering the discussion topic immediately, it is more effective to first coordinate the approach and ensure that everyone has the same understanding of the work assignment. Be present in a group discussion and participate continuously. Engage yourself for your own position, but show yourself also compromise-ready, because otherwise a common goal can hardly be achieved. Alpha animals, who want to go through their own thing at the expense of others, are not in demand.

3. Case Study / Case Study

The most important facts:

Similar to the mailbox, you will receive extensive documentation, have to penetrate it and work out a solution. The difference, however, is that it is not about day-to-day operations with many individual decisions and deadlines, but the development of a strategy or a holistic solution. So it could be that the fictitious company has been in difficulties, and you should propose to the Board a concept to increase sales. Usually, the case study is reviewed in a presentation in which the observers slip into a specific role, such as the board.

The most important tips:

A high level of perfection is a hindrance in the accomplishment of this task. Solve the need to present a perfectly refined result. The only correct pattern solution is often not. What counts is plausibility and a comprehensible approach. Please allow enough time to prepare the presentation. This is usually the only way to make the result visible.

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4. role playing game

The most important facts:

A rolling game is the simulation of a four-eye conversation. The most popular are employee and customer meetings. In the employee interview, you act as a leader. Usually this is a critical issue with conflict potential. In the customer conversation, you are a company representative and have a tricky sales or complaint situation. The role of your opponent is taken by an observer or roller-player.

The most important tips:

In the preparation time, define your personal meeting targets in the sense of minimum and maximum targets. Convince yourself of the desire to really understand the views, needs and goals of your counterpart. For this, it is necessary to ask suitable questions and listen carefully. This is usually the key to success. Pay attention to balanced speech. For most conversations fifty-fifty is a good guide. Try to conclude the conversation with a concrete agreement or at least an intermediate result.

5. presentation

The most important facts:

The assessment center can meet this task several times, for example in the form of a self-, professional- and results presentation. The latter is about presenting the results of a previously worked task, such as a case study or group discussion. In most assessment centers, only traditional presentation media such as flipcharts and moderation walls are provided instead of PowerPoint and Beamer. The situation is different in the case of presentation orders, which are already given in advance with the invitation to the assessment center and are to be processed at home.

The most important tips:

Get familiar with the presentation medium Flipchart. Because by a good visualization it is most possible to stand out from the crowd. An appealing and fast flipchart design is an exercise. Develop a concept for your self-presentation in advance. If this task comes abruptly at the Assessment Center, it is only in the shortest time that only a few succeeds in presenting a convincing self-presentation. Practice home presentations on different topics. Compared to the other assessment center tasks, this module allows the most rapid training progress to be achieved within a short time.

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