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Shitstorm vs. Amazon
In recent weeks, the outrage about Amazon and the inhumane conditions in the treatment of agency workers has been great, including politics. A real shit storm broke out on Amazon's Facebook page. Angry customers had their accounts blocked
Zoë Beck writes that she does not understand the excitement: "Anyone who thinks a bit has to figure out that a logistical effort, such as that carried out at Amazon, Zalando, Otto, etc., costs money." And these costs would have to be saved on the workforce.
At the expense of customers and temporary workers
And actually, the figures that Thomas Hutter submits, that the anger about Amazon is also fast track again. Everything so not so bad, just another, annoying Shitstorm? This is unfortunately too short.
Because the Amazon method also has a long-term system - and that is damn sophisticated. According to the FAZ, one of Germany's most well-known newspapers,, Amazon founder and CEO Bezos has decided to show off his cleverness at the expense of others and not to excel in charity.
Absolute efficiency is at the forefront
The result is a company that focuses on absolute efficiency. And in which not only temporary eggs are harmed, but also the customers.
For example, because Amazon, like on Best of HR – Berufebilder.de® described, also freezes customer funds, blocks customer accounts or, as in the aforementioned FAZ, one of Germany's most well-known newspapers,-Article reports that it is using its monopoly to drive up prices.
From online store to data octopus
And because Amazon is gradually developing from an online shop to a data octopus. When blocking customer accounts, Amazon apparently even matches IP addresses to prevent the blocked ones from opening a second account.
Therefore, it is not to worry about Amazon for a short time but to have the long-term development of the group in view - especially from the political side. Amazon will only rethink if the company is forced by the economic calculus.
A customer reports
For how much the decisions made at Amazon are determined by the US and how small the efficiency of the individual is, this report from our reader shows Uncle-D:
We have completed the complete scenario with the large group as a dealer. Almost since the beginning of October our membership has been withheld by small sales. This was not very nice, but we still enjoyed it. When the revenues and thus also the funds withheld were rising, we started to contact Amazon again and again. by phone or by eMail you have just no chance. Just before Christmas, the super Gau: our account has been blocked and receipts should be 90 days frozen. Reason for this was connection with other, closed seller accounts, which was absolutely not / is. A big blow in the face for us, because there are considerable sums, which for a small company the Existens strongly threatened, if these sales simply do not enter. In the same week we went to Munich, to the headquarters of AMAZON Germany to talk to the CEO. This, of course, was not to be said. However, we were treated very politely. There followed a conversation with the responsible and people who had something to say (without mentioning names). We even received business cards with handynummer etc. We were promised that the problem was taken care and one would call the same day by telephone. So far so good. We were relieved to go home again. In the evening then the call came and they informed us that everything was reviewed again, but unfortunately nothing could be done for us. The reason: The people who decide something like that sit in the USA and you can from here on nothing more.Unser account thus still locked. Money still frozen. Now we have initiated a court order for payment procedure and made an announcement with the police.
What can we do?
But when it comes to the question of what the individual customer can do, then I would like to quote here the call of our reader Mathias Wolfgang: He writes up Best of HR – Berufebilder.de®: Bottom line, Amazon is only the profit, people and humanity are obviously nothing more. Therefore, and not only because of the ARD report only, I have the consequence pulled and my account at Amazon terminated. For all those who have been harmed by Amazon, or deceived, I can only recommend you join the collective accusation. Amazon has your money. And you have the right to bring it back to you. I wish you lots of strength and all the best and much success.
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