6 Tips for Better Selling: Ask Questions, Win Customers!

Work better, information as desired! We give you the information you really need and are committed to a better and more ecological working environment. When Book Publisher Best of HR – Berufebilder.de® with Unique Book Concept and eCourses we offer over 20 years of experience in Corporate Publishing - with Clients like Samsung, Otto, Governmental Institutions. Publisher Simone Janson also heads the Institute Berufebilder Yourweb, which awards scholarships, for example, and belongs one of the top 10 female German bloggers, referenced in ARD, ZEIT, WELT, Wikipedia .
Copyright:  Artwork created as part of a free collaboration with Shutterstock. ,

Einstein already said "It is important that you do not stop asking." A good reason to deal with the issue of questions in sales - because good questions win customers.

Best of HR – Berufebilder.de®

Here writes for you:


Oliver Schumacher Oliver SchumacherOliver Schumacher is sales trainer and speaker.


From the author:





Questions on Sale - 6 Tips

Questions are very important. But too often they are seen rather negatively, in the sense of Criticism and questioning. You are an important sales tool - if you follow the following 6 tips;

  1. Important communication tool: One thing is for sure: sellers could use the communication instrument questions much better in everyday sales. Because: Only through questions do salespeople get to know their customers. And the better the questions, the more you get to know them. This in turn allows for targeted advice, which increases the chances of selling really suitable solutions.
  2. To live up to the responsibility: This is not just about sales, even if this is of course the legitimate aim of the process. It's all about one point: sellers can only live up to their responsibilities if they learn more about their counterparts. The success is guaranteed: who asks as a seller (more and better), wins! The people and the mission.
  3. Who asks, who leads! Sellers know who is asking who 'leads'. And only who leads wins. Nevertheless, too few good questions are asked in practice. Sellers do not take enough time or do not know what they need. Instead of being content with unitary questions, they should use the entire range of questions in order to systematically get to know their customers and their wishes.
  4. Protect against mis-purchases with information questions: With information questions like “What did you think about?” can find out exactly what the customer imagines. But it should also be questioned what exactly the customer's goal and how he came up with his solution: “Why do you prefer solution A?” In case of doubt, the seller can protect the customer from a bad purchase by introducing and selling something that suits him better.
  5. From the question of opinion to the final question: With opinion questions like "What do you make of it?" can find out what the customer thinks of a solution offered. Alternative questions help to exclude certain things: "Do you prefer A or B?". Hypothetical questions determine whether the customer would buy with concessions: "Assuming I come to meet you there, would that be decisive for you?" Finally, the bag can be closed with final questions: “Do we want to do it this way?” If the answer is no, you can ask a solution-oriented question: "What have we not yet spoken about?"
  6. Good questions are always in demand: However, a recommendation question should only be asked if the customer has actually benefited from the purchase. Of course, all of these questions are not only suitable for the “International Ask a Question Day”. Good sellers ask good questions all year round, because they are always in demand!

More knowledge - PDF download, eCourse on demand or personal advice

Offline download: Download this text as PDF -  Read usage rights, Because we do not automatically submit the title of this text for privacy reasons: When buying in "interests" the title register if support is needed. After buying text exclusively Download at this URL (please save). Or for a little more directly an entire book or eCourse with this text buy, read on.

3,99 Book now

Your eCourse on Demand: Choose your personal eCourse on this or another desired topic, As a PDF download. Up to 30 lessons with each 4 learning task + final lesson. Please enter the title under "interests". Alternatively, we are happy to put together your course for you or offer you a personal regular eMailCourse including supervision and certificate - all further information!

19,99 Book now

Consultant packages: You want to increase your reach or address applicants as an employer? For these and other topics we offer special Consultant packages (overview) - For example, a personal phone call (price is per hour).

179,99 Book now

You want to comment here? Please the Debate Rules comply, contributions must be unlocked. Your eMailAddress remains secret. More information on the use of your data and how you can counter this can be found in our Privacy Policy.

  1. To follow debate on this post
  2. All debates follow
  1. HEROL Consulting

    RT @BEGIS_GmbH: 6 Tips for better selling: 14. March - International Stellar-A-Question-Day by
    ... via PROFESSIONAL IMAGES https: / ...

Post a Comment

Your email address will not be published. Required fields are marked with * .

Ja, I would like to be informed about the latest promotions and offers via Newsletter be informed.

I hereby accept the Debate Rules and the Privacy policy with the possibility to contradict the use of my data at any time.