Important sales information is missing at Amazon
Much of the problems as you go on Best of HR – Berufebilder.de® This results from the fact that the external vendor in the system architecture of Amazon can not sufficiently identify important information to the consumer.
For example, according to § 5 of the Telemedia Act, online merchants are also obliged to use Amazon to identify the provider (imprint) easily, immediately and constantly available.
This obligation can not be taken into account by the online merchant on the order overview page, since there is no link to the seller's imprint.
The only link “Imprint” leads to the Amazon imprint, which can give the impression that it is not the online retailer but the Amazon seller.
Terms and information in distance contracts not possible
Also the legally prescribed information in the case of remote sales contracts and contracts in the electronic traffic can provide a seller at Amazon to the consumer only inadequate.
The online retailer can store the relevant information in his shop, but this is not required by the buyer when ordering goods.
Similarly, it also looks with its own terms and conditions and also the order overview page does not meet the requirements of German law.
Amazon is based in Luxembourg
An additional problem is that the German-language website Amazon.de is operated by Amazon EU Sa rl in Luxembourg and therefore is more difficult to grasp for German law.
It should also be pointed out that the sale via Amazon is legally not the customer of the contract partner but Amazon, which in turn enters into a contractual relationship with the buyer.
Even this construction can lead to unforeseen complications in legal disputes. Not least because of such problems, the overall rather poor support or incidents in which Amazon suddenly closes user accounts without giving any reason, is now resisting Amazon Marketplace.
For serious eCommerce business models the Amazon volume is rather not recommended.
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