New words - what fits together?
1: The stereotype
2: The Stenography
3: The requirements
4: The Balance Sheet
5: The fur
6: The Board
7: The all-rounder
9: The antenna
8: The soft skills
H: Social Competences
C: a list comparing the income and expenditure of a company
Q: the persons who have an organization or a Company conduct
I: Apparatus for receiving radio or television broadcasts
E: the skin of animals with the growing hair
D: a font with abbreviations with special characters for words and syllables with which one can write very quickly
G: Someone who can do many different things
A: required performance
B: a very solid concept, which is no longer a picture of reality, prejudice, stereotype
Adjectives and verbs
2: shake off
4: look at it
Q: To understand someone through looks that one or the other is very attractive
E: pass a task
D: Reject someone
C: want something very much
A: attractive, beautiful
Task 2: Read the text
What modern secretaries must be able to do today
Whether grell-spotted nipples with red-painted nails or Mrs. Moneypenny, longing for James Bond. Whether a patient antechamber bead or a frightening dragon, no profession is as cliché-laden as that of the secretary. And in no other profession do clichés and reality lie so far apart.
“Ms. Müller, for dictation please” - hardly any secretary has to listen to this saying today. the typical secretary equipment of the past. Stenoblock, typewriter and carbon paper have long since given way to modern devices such as dictation machines, computers and copiers. And with that, the requirements have changed enormously. Anyone who wants to survive as a secretary today has to be able to do more than smile nicely, look appealing, and put through phone calls. A look at current job advertisements shows: In addition to very good IT skills, business background knowledge or, even better, commercial training and foreign languages are required today. You should be able to master at least one of them, whereby confident spoken and written English is almost the standard. What a modern secretary must be able to do
“The modern secretary is an all-rounder, far from making coffee and copying files” - says someone who knows the job from her own years of experience: Tanja Bögner is herself assistant to the board of directors of the largest German pension fund and in 2006 she was named Germany's best secretary in a competition elected. Soft skills are also important: characteristics such as loyalty, discretion, a sense of duty, ability to work in a team and a sense of order are at the top of the boss's wish list. So she has to be able to find every tiny note and every completed process in response to inquiries from the boss. And even under the greatest time pressure, she should be able to book a business trip or write an important letter.
Communication as a manager
But the most important thing is the communication desk: all the staff's inquiries, customer complaints and callers' appointments come together on the desk in the hall. And the assistant alone has to decide which of these are important - and which she is friendly, but determined. At the same time, she needs pointed antennas in order to anticipate even the smallest wish of her boss as early as possible: for these tasks, she needs a thick coat and fine feeling alike - a constant balancing act! After all, real managerial qualities such as assertiveness, independence and organizational talent are also in demand. A secretary also needs to read balance sheets, write business reports, be familiar with marketing, carry out projects, monitor budgets and delegate work. No wonder that you are also more and more often found in job advertisements, the job title Office Manager.
Task 3: Correct or False?
The stereotypes about secretaries correspond to the truth. right wrong
Today, secretaries often work wrong with stenoblock, typewriter and punch-through paper
Foreign languages are very important for secretaries. right wrong
Secretaries must do all the work on their own. right wrong
Secretaries must also carry out commercial activities. right wrong
Secretaries must at the same time be sensitive and resilient. What is the meaning of the text?
to be able to withstand = ______________________________________
be sensitive = ______________________________________
What other personal competences can you find in the text?
______________________________________________ Sincerity and fairness between colleagues and contract partners.
______________________________________________ Confidentiality. Confidential things are not spoken.
______________________________________________ Knowledge of one's own tasks and willingness to perform the tasks, even if it is sometimes difficult.
______________________________________________ You can work well in a group.
______________________________________________ You know where different things are. Everything is easy to find.
6. ______________________________________________ You know what you want and how you get it. If you have a good idea, you can convince the others and do not give up if the others do not like the first thing.
7. ______________________________________________ Independence, self-confidence, sovereignty
8. ______________________________________________ You can speak well and listen
9. ______________________________________________ You can plan and perform well.
What are the adjectives of the nouns from task 4?
1. _____________ 6. ____________ 2. _____________ 7. ____________ 3. _____________ 8. ____________ 4. _____________ 9. ____________ 5. _____________
In the office you need many skills. What are these personal skills called in your native language?
adaptable: unlocked _________________________________: __________________________________ persevering: balanced _____________________________________: ____________________________________ resilient: _______________________________________ diplomatically: ____________________________________ own responsibility: ______________________________ flexible: ________________________________________ friendly: ______________________________________ exactly: _________________________________________ competent: _____________________________________ communicative: __________________________________ powerful: __________________________________ orderly: _______________________________ dutifully: _________________________________ independently: __________________________________ active: ____________________________________ team player: ___________________________________ responsible: _________________________ reliable: ___________________________________
What competences do you have? Search for 3-5!
1. ____________________________ 2. ____________________________ 3. ____________________________ 4. ____________________________ 5. ____________________________
Sabine Meier applies as a businesswoman. She writes:
I am orderly, communicative, reliable and adaptable. I am also team-oriented, energetic, friendly and flexible.
Why is it not so good? And how do you do it better? ___________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________ _________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
Write a short text about your own competences!
1B, 2D, 3A, 4C, 5E, 6F, 7G, 8H, 9I
wrong wrong right wrong right
- have a thick coat - have sensitivity
Task and 6. task
Loyalty - loyal discretion - discrete sense of duty - dutiful team spirit - team spirit orderliness - neat 6. Assertiveness - assertive 7. Autonomy - self-contained 8. Communication talent - communicative 9. Organizational talent - organized
There are too many personal skills. Flexible and adaptable. The personal competences are not occupied in activities. The list of so many adjectives is stylistically bad.
More knowledge - PDF download, eCourse on demand or personal advice
Offline download: Download this text as PDF - Read usage rights, Because we do not automatically submit the title of this text for privacy reasons: When buying in "interests" the title register if support is needed. After buying text exclusively Download at this URL (please save). Or for a little more directly an entire book or eCourse with this text buy, read on.
Your eCourse on Demand: Choose your personal eCourse on this or another desired topic, As a PDF download. Up to 30 lessons with each 4 learning task + final lesson. Please enter the title under "interests". Alternatively, we are happy to put together your course for you or offer you a personal regular eMailCourse including supervision and certificate - all further information!
Consultant packages: You want to increase your reach or address applicants as an employer? For these and other topics we offer special Consultant packages (overview) - For example, a personal phone call (price is per hour).