Conflicts and communication at the G20 summit: 4 theses and learnings


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Do you remember the G20 summit in Hamburg? Already controversial in advance, he ended up in the violent images of last weekend. How difficult, however, the communication is about, also showed various TV talk shows such as Maischberger, Wolfgang Bosbach finally left in protest.


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Media consumption as a drug

Overview

Even though the scorched earth left a lot of trouble and displeasure in Hamburg, the indignant people all over Europe have mostly gone back into their everyday lives.

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Only those in Hamburg, who have to build up their house, their shop, their possessions, will be busy for a long time - physically and mentally.

What questions does communication raise?

Overview

If you are already on holiday, you are often followed by other insatiable conversations with insurance companies and attorneys. And the attention of the former media consumers has long been on the next topic.

Let us leave the question of political and social sustainability as well as the psychological analysis of the need for violence at the G20 summit in Hamburg, the focus on communication leaves a few notable comments.

Where does communication matter?

Overview

Allow me a little numbers game here. Around 150 million € were the security and follow-up costs. Another 50 Mio € are still likely to damage. The pure talk times among the G20 summit participants were limited to a few hours.

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If everyone wanted to talk to everyone and we divide that up through the total session time, a dialogue probably has about 1000 words. 20 x such a conversation makes 20.000 words and that for around 200 Mio €, yields around € 10.000, - / Word. The question remains: is not that cheaper?

4 theses on communication at G20

Overview

I am not concerned here with any political appraisal or condemnation, nor with a discussion of the trend towards pointless violence tourism. In fact, a few noteworthy statements are indeed made in the focus of communication, which is ultimately responsible for much of our lives.

1. Communication on peacekeeping

Overview

Basically, the idea was, with the G20 summits, to ensure communication among the self-proclaimed, most important states. It's safe to say that as long as they talk - from person to person - that's a good sign. Communication was and is, if used honestly, part of peacekeeping.

No matter what comes out - as long as you still eat together at the same table, it's good. But true communication would probably also be a two-way communication or a mutually-oriented relationship in politics. Sometimes one person talks and the other takes it seriously, sometimes vice versa. Time the political Guide, sometimes the people.

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2. Communication channel violence

Overview

The outbreaks of violence understandably play a very dominant role in public perception. The question arises:

  • Is violence, at all events, a very bad communication channel?
  • Would it be possible to avoid violence if people who were powerless could otherwise express themselves?

This is not about the fornicators - some of them from several hundred kilometers - "guests", but about those who plan their "demonstrations" peacefully, but thanks to their activities also attract media and attention. Without them, the excesses of violence would also receive fewer "windows".

3. Communication = Think it - say it - do it!

Overview

Around the G20 summit, there were "excellent" communication examples. As Mr. Trump announces a few days before the Paris Climate Agreement. The outrage is great and from my point of view, it is really a bad sign both politically and communicatively. On the other hand, the question is allowed:

An agreement that everyone signs and considers important, but then no one will believe in, is probably also a bit of misleading. You say something, but you do not do it. Is not credible, long term. Basically, it can be said quite soberly: As one does not sign an agreement to which no one keeps. Maybe it's more honest. Although the person concerned was not only concerned with honesty ...

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4. Crime communication only general places

Overview

Finally, another chapter was written in crisis communication. Mr Scholz, mayor of Hamburg, in the run-up to the summit, left his clear words in the drawer when the riots broke out.

The real host was silent before he left via spokesman a few sentences, in which he thanked the police. That the violence despite allegedly "careful preparation" can not be prevented, was "depressing," the statement. These are commonplaces and polished retort phrases from political rhetoric. Real concern and shock read differently.

Summary

Overview

A G20 summit that has political repercussions but is unlikely to be in the participants' interest is a laboratory of learning lessons for people interested in communication. And it shows one thing: life is communication and communication is life.

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