Here writes: Gabriele Schranz

schranzGabriele Schranz is a partner in Schranz and Cerwinka OEG; Vienna - Zurich. After studying business administration in Vienna, she worked in management at the Berlitz language school in Vienna. Since 1993 she has been an independent trainer and consultant for communication, professional appearance, process optimization and personal development. She mainly oversees projects in the service, doctor and assistant areas as well as communication in hospitals. She also works as a university lecturer and has already written numerous specialist books on the subject of office management and professional communication.

  • Solving Problems Faster: How Companies Benefit from Mistakes

    As already described, error management is the solution-oriented control of all activities in dealing with errors, while error culture describes the way in which a company deals with errors. And this culture of error means more than just a little more tolerance for human imperfection! Formative for the corporate culture An error culture shapes the entire corporate culture. What are the advantages [...] Read more


  • Please don't fail! 10 tips to avoid mistakes

    However, error culture does not mean that mistakes should be made at any price - the first priority is to avoid errors. What does that mean for the values ​​in the corporate culture? The conclusion of our value check: failure culture does not mean promoting failure When we come across failure culture, we often come across a fear: that whoever failure culture in companies [...] Read more


  • Real Bosses Accept Mistakes: 8 Business To Do's

    Many companies still have some catching up to do in terms of error culture and values. 8 To Do's that a company should take to heart on the way to a positive error culture. Backlog in companies Quite a few companies want to adopt the path of a more positive error culture, but they don't really know where to start. Our instructions are aimed at these. You're welcome […] Read more


  • Mistakes are creative values: 8 tips for less perfection [+ values ​​checklist]

    How is a culture of mistakes made possible in companies? In the following two texts we want to show the values ​​that determine the development of an error culture. Error culture depends on values ​​The error culture in a company is always closely related to the values ​​that prevail in a company. Are these positive in terms of values ​​and [...] Read more


  • Failure to learn & win innovation: addiction to control vs error culture

    What does the term “error culture” mean? The term “culture” clearly indicates that this is about more than a few checklists and quality assurance measures. What does that mean exactly? Definition of terms In the World Conference on Cultural Policy in 1982, UNESCO defined culture as follows: "Culture in its broadest sense [...] Read more


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