Here writes: Heinz Jiranek

Heinz-JiranekHeinz Jiranek, graduate psychologist and coach, is the owner and managing director of ifb-Jiranek - Institute for Industrial Psychology and has been working for various clients on communication, leadership and coaching for 30 years. Also shaped by his professional background as a therapist, he always focuses on the effect and never on the recipe, not on behavioral drill, but on the interpersonal process. More information at

  • React correctly to criticism: Allow feedback

    But how do you deal sensibly with feedback after the first insult? A very simple means often helps - more than giving in to the impulse to contradict -: the question. Asking questions and raising awareness As an instrument for self and impulse control, asking is useful even when you don't want to know anything! When Odysseus tie himself to the mast Read more

  • Dealing with feedback and criticism: Attack on the personality

    Criticism is so important: “You have to accept feedback in awe, at least it has to look like this. So just shut up and look moved. " Or what is the ideal, constructive handling of feedback? Humble and grateful? Accepting in awe and looking moved - this is how one can sum up the common idea of ​​the proper handling of feedback. Read more

  • Feedback in everyday leadership: 12 practical tips for constructive criticism

    In the case of feedback with positive and negative content, you have a great responsibility here, which as a professional you have to face to a special degree. Do you really have to say everything? Feedback and leadership “It is best to ask frequently how the employees are doing and take note of the answer graciously and inconclusive. And when you Read more

  • Feedback and Leadership: Self-fulfilling Prophecies

    Critics should handle feedback carefully, because self-fulfilling prophecies quickly emerge. The ancient Greeks already knew that. What actually is leadership? "As a manager, of course, I also have to give feedback." “Of course!” One would like to assure. But it is precisely in the management context, where power, pressure, intent to influence, the will to control and the image of human beings play an enormous role Read more

  • Change management and criticism: what bosses can change

    All too often, changes are requested or desired in the work context that are questionable. Because: You can't change a personality. The core of the personality It is generally assumed that the human being has a largely unchangeable core, which is called personality and which defines the individual. To do this, the human being has a sentence Read more

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