Why does our communication fail in everyday life?
There are countless communication councils. As we express ourselves correctly, we should really know. Why, then, in everyday life does the desired effect of what is said so often, despite the emphasis?
The answer is simple: because we do not take a strategic approach and often use the wrong tactics. Because it's not about talking. It's about successful work!
"That's not allowed to happen!"
Well so what! The colleague has built manure, his superiors ordered him and read him vigorously the Levites: "Such a mistake must not happen! What costs us the money! "
What does the employee do? A stupid face with a bad conscience - and in a month the same mistake again. Why?
Work, do not just talk!
The supervisor no longer understands the world: "What comes to mind? I told him! "And how! Emphatically. But unfortunately not with effect. If you make an impression, you are far from achieving the goal of your communication.
And that's exactly where the mistake of many superiors, parents, teachers, politicians, managers and unnerved relationship partners lies: not who impresses, talks effectively, but who communicates strategically.
How does it actually work?
Strategic communication involves whoever achieves targeted goals with selected strategies using specific techniques and tactics. Why is not the manager doing this in our example? Because she communicates from the Stegreif.
Even when people are preparing for negotiations, employee interviews, marriage applications or meetings, they often do not prepare themselves correctly: content, formulations, arguments, counter-arguments - all well and beautiful, but insufficient.
What Grandmother already knew ...
In this way, you achieve your goals only slowly, with difficulty, too rarely and with high resistances - as we see in our example:
No employee changes his behavior quickly or simply because the boss is cleaning him. Everyone could communicate strategically, if he would stick to Grandmother's advice: Think first, then talk!
First think, then talk - 3 tips
The grandmother had been talking well you say: What are you thinking about? On 3 Things:
1. Objective: What do I really want to achieve?
- For example: Make the employees round?
- Or change his behavior?
- Or both?
2. Strategy: How do I achieve this goal?
- Sharing the boss?
- Centered solution?
3. TechnikundTaktik: Which means do I use for this?
- Questioning technique?
- Pacing and Leading?
- I or you messages?
- Strategic instant phrases?
- Strategic silence?
More knowledge - Podcast, PDF download, eCourse or personal advice
Offline download: Download this text as PDF - Read usage rights, Because we do not automatically submit the title of this text for privacy reasons: When buying in "interests" the title register if support is needed. After buying text exclusively Download at this URL (please save).
Listen to Podcast & Download MP3: You can listen to this text for free, as member even without annoying popup, or download the MP3 for a fee - Read usage rights, After the purchase page refresh, then you will find the download link here. Because we do not automatically submit the title of this podcast for privacy reasons: When buying in "interests" the title register if support is needed.
Your eCourse on Demand: Choose your personal eCourse on this or another desired topic, As a PDF download. Up to 30 lessons with each 4 learning task + final lesson. Please enter the title under "interests". Alternatively, we are happy to put together your course for you or offer you a personal regular eMailCourse including supervision and certificate - all further information!
Consultant packages: You want to increase your reach or address applicants as an employer? For these and other topics we offer special Consultant packages (overview) - For example, a personal phone call (price is per hour).