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Erfolg & Management

Konflikte lösen dank innerer Haltung: Souverän umgehen mit Besserwissern, Nörglern & Miesepetern

18. Februar 2022

Wohl jeder von uns kennt sie: Die schwierigen Zeitgenossen, die ständig auf der Suche nach dem Haar in der Suppe sind, vehement nach einer Extrawurst verlangen oder in einem harmlosen Gespräch zur Drama-Queen werden. Immer dann, wenn wir auf solche Kunden, Kollegen oder Mitarbeiter treffen, werden Gespräche schwierig und ein Konflikt will möglichst souverän gelöst […]
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Konflikte lösen dank innerer Haltung: Souverän umgehen mit Besserwissern, Nörglern & Miesepetern