Recently, I had trouble with Amazon.de. For me is as Private seller This happens at Amazon.de marketplace, what you must secretly always fear, If you sold over the Internet: A shipment is lost to me.
Well I thought simply: The seller wants it cheap, then he must live with the risk of shipping. Not so at Amazon.de: Here the buyer by A-z excluding will refund costs – and the Amazon.de makes regresspflichtig the seller. And since Amazon.de that easily offset against the seller account, It remains to sit as a seller on the costs.
How that works with the A-z guarantee in detail, as the buyer you get, but most of all, What happened exactly me and look what my legal objections – You can read all this below you in this article.
Update: Since the article is no longer available, I published here again separately it in the blog. In the meantime, our readers want in a class action to initiate legal action against Amazon.